TEST SBTesting Assistant (part-time)

Moraine Valley Community College; Palos Hills (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Moraine Valley Community College, Testing Center, is seeking a Testing Associate responsible for administering and monitoring exams and reporting results. The role supports student success, assists with group testing events, maintains records, and complies with FERPA and security practices.

Excellent communication, organizational skills, and computer proficiency are required; certification to administer exams must be obtained.

Qualifications

• Excellent personal, written and oral communication skills.
• Ability to work with Moraine Valley students and staff.
• Proficient use of MS Office to access data, maintain records, generate reports and communicate.

Responsibilities

• Administer and monitor exams and report results.
• Develop programs and activities that promote student success.
• Obtain and maintain certification to administer various exams.
• Assist with troubleshooting testing platforms and coordinate with IT or vendors.
• Greet visitors and provide information and directions.
• Perform clerical duties and maintain filing of exam materials.
• Assist with group testing events on campus or off-campus locations.

Skills

Communication skills

Organizational skills

Student interaction

Computer literacy

Tools

MS Office

Job description

Duties

• Under the administrative direction of the Director of, Testing Services, the Testing Associate, is responsible for all aspects of administering and monitoring exams and reporting exam results.
• The Testing Assistant is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.
• Essential duties/responsibilities include the following.
• Other duties may be assigned: Administer and/or assist with all exams offered in the Testing Center, and as assigned.
• Obtain certification to administer various exams, including but not limited to Certiport, Accuplacer, and other exam programs as they may require proctor certification; Assist Testing with administration of specialized certification exams.
• Responsible for all aspects of exam administration including MV rules and guidelines governing eligibility for testing and handling of exam results; exam vendor processes and policies; all technology-related aspects of administering and monitoring exams and reporting exam results.
• Develop a strong understanding of exam security, demonstrate best security practices consistently, and serve as a staff leader in ensuring adherence to best practices; monitor all exams being administered and take appropriate action according to established Testing Center guidelines.
• Develop a strong understanding of FERPA and information security, demonstrate best information security practices, and serve as a staff leader in ensuring adherence to best practices.
• Greet students, faculty, community members and other visitors in a courteous and professional manner; efficiently determine each visitor’s needs and provide information, services and/or directions as appropriate.
• Assist MVCC faculty members with submission of course exams according to established Testing Center guidelines and procedures; log incoming exam submissions according to established Testing Center procedures Assist with troubleshooting and resolution of system issues relative to and all testing platforms; coordinate resolution with Information Technology or test vendors Make outgoing calls and answer incoming telephone calls and emails to departmental accounts in a timely, courteous and professional manner to answer questions and facilitate timely completion of placement testing.
• Assist with group testing events as directed by supervisors; group testing events may occur on campus or at off-campus locations as determined by the Director and/or Coordinator.
• Perform clerical duties including but not limited to accurate filing of exam-related materials, storing and archiving documents, preparation of student handouts, and other clerical tasks as assigned by supervisors; adhering and supporting safety best practices as outlined by college and department guidelines.

Duties

• Under the administrative direction of the Director of, Testing Services, the Testing Associate, is responsible for all aspects of administering and monitoring exams and reporting exam results.
• The Testing Assistant is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning.
• Essential duties/responsibilities include the following.
• Other duties may be assigned: Administer and/or assist with all exams offered in the Testing Center, and as assigned.
• Obtain certification to administer various exams, including but not limited to Certiport, Accuplacer, and other exam programs as they may require proctor certification; Assist Testing with administration of specialized certification exams.
• Responsible for all aspects of exam administration including MV rules and guidelines governing eligibility for testing and handling of exam results; exam vendor processes and policies; all technology-related aspects of administering and monitoring exams and reporting exam results.
• Develop a strong understanding of exam security, demonstrate best security practices consistently, and serve as a staff leader in ensuring adherence to best practices; monitor all exams being administered and take appropriate action according to established Testing Center guidelines.
• Develop a strong understanding of FERPA and information security, demonstrate best information security practices, and serve as a staff leader in ensuring adherence to best practices.
• Greet students, faculty, community members and other visitors in a courteous and professional manner; efficiently determine each visitor’s needs and provide information, services and/or directions as appropriate.
• Assist MVCC faculty members with submission of course exams according to established Testing Center guidelines and procedures; log incoming exam submissions according to established Testing Center procedures Assist with troubleshooting and resolution of system issues relative to and all testing platforms; coordinate resolution with Information Technology or test vendors Make outgoing calls and answer incoming telephone calls and emails to departmental accounts in a timely, courteous and professional manner to answer questions and facilitate timely completion of placement testing.
• Assist with group testing events as directed by supervisors; group testing events may occur on campus or at off-campus locations as determined by the Director and/or Coordinator.
• Perform clerical duties including but not limited to accurate filing of exam-related materials, storing and archiving documents, preparation of student handouts, and other clerical tasks as assigned by supervisors; adhering and supporting safety best practices as outlined by college and department guidelines.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent personal, written and oral communication skills.
• Frequent interaction with Moraine Valley and high school, faculty/staff, administrators, students and parents.
• Ability to work well with people across the campus and MVCC high school district.
• Excellent organizational skills with attention to details.
• Previous experience working with high school students a plus.
• Proficient use of computer technology and MS Office to access data, maintain records, generate reports, and communicate with others.
• Ability to obtain and maintain certification to administer various exams.
• Must have a track record demonstrating dedication to the college core values of diversity, equity, responsibility, fairness, integrity, and inclusion.