Coordinator, Talent Acquisition

Pilotcompany; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Nation-wide Medical Plan

Dental/Vision

401(k)

Tuition Reimbursement

Weekly Pay

Job summary

Pilotcompany in Knoxville, TN seeks a recruiter to partner with field and store management to attract top talent for store-level hourly roles. You will support openings, manage résumés, and provide ATS guidance while coordinating with colleges and franchise sites.

You will interact with management and vendors to optimize recruiting tools and campaigns, ensuring timely staffing for seasonal and ongoing needs.

Qualifications

• Bachelor's degree in HR management or related field preferred.
• Minimum 1 year HR management experience preferred.
• Previous retail or restaurant industry experience preferred.
• Intermediate Microsoft Office skills required; advanced Excel preferred.
• Strong written and verbal communication skills, including telephone skills.
• Ability to multitask and manage multiple projects successfully.
• Strong follow-up skills with the ability to drive results.
• Coaching, feedback, and training skills.

Responsibilities

• Partner with store operations to develop recruiting strategies in response to market conditions to attract candidates for store level hourly positions.
• Provide staffing support for new store openings (advertising, job fairs, recruiting materials, etc.).
• Screen and select résumés based on store and restaurant recruiting needs and send to management, field management, and recruiters.
• Provide telephone and email support to store management regarding ATS, best practices, and general recruiting functions.
• Schedule field management level interviews for Recruiters.
• Post and maintain all job fair and management postings; post franchise positions on respective sites.
• Respond to candidate telephone and email inquiries.
• Coordinate Leadership Academy interview days and manage activity flow.
• Evaluate vendors for new recruiting technologies and services.
• Collaborate with Sales and Support Center departments on recruiting projects of varying size.
• Manually change Manpower adjustments; ensure stores appear in transaction report.
• Produce and analyze staffing reports to make recommendations to management.
• Track, maintain, and analyze progress of recruiting activities.
• Process recruiting invoices.
• Provide in-person support in critical markets and difficult openings by recruiting and coaching managers.
• Participate in branding material development and verify materials on virtual warehouse.
• Work with local organizations to ensure stores are fully staffed for seasonal employment.

Skills

Communication

Relationship building

Multitasking

Follow-up

Social networking

Coaching

Influence

Education

Bachelor's degree in HR management or related field

Tools

Microsoft Office

Excel

Job description

The purpose of this job is to partner with field management, store management, and Recruiters to attract top talent for all store level positions while streamlining the recruiting function.

In this role you will:

• Partner with store operations to develop recruiting strategies in response to market conditions (population, economy, wages, competition, etc.) to attract candidates for store level hourly positions
• Provide staffing support for new store openings (advertising, job fairs, recruiting materials, etc.)
• Screen and select résumés based on individual store and restaurant recruiting needs and send to store and restaurant management, field management, and/or Recruiters
• Provide telephone and email support to store management regarding applicant tracking system (ATS), best practices, and general recruiting functions
• Schedule field management level interviews for Recruiters
• Post and maintain all job fair and management job postings; post restaurant franchise positions on the respective franchisee websites
• Respond to candidate telephone and email inquiries
• Maintain college and Leadership Academy job posts; attend college job fairs and recruit potential candidates for Leadership Academy
• Coordinate Leadership Academy interview days; manage the flow of activity on the interview day
• Assist in evaluating prospective vendors for new technologies (e.g., mobile apps, job board and job postings services, niche companies' offerings) and evaluate new services from current vendors
• Leverage existing vendor relationships to optimize services
• Collaborate with various Sales and Support Center (SSC) departments on recruiting projects of varying size, duration, and complexity
• Manually change Manpower adjustments (i.e., tier adjustments, par adjustments); ensure stores appear in the transaction report
• Produce and analyze multiple staffing reports to make recommendations to management
• Track, maintain, and analyze the progress and success of recruiting activities
• Process recruiting invoices
• Provide in-person support in critical markets and difficult new store openings by recruiting, building community relationships, and coaching managers on recruiting best practices
• Participate in branding material development, ensure materials are loaded and accessible on the virtual warehouse, and perform ongoing evaluation of effectiveness
• Work with local organizations (e.g., workforce boards, colleges, and universities) to ensure stores are fully staffed for seasonal employment

• Bachelor's degree preferred; emphasis in human resources management or related field preferred
• Minimum one year human resources management experience preferred
• Previous retail or restaurant industry experience preferred
• Intermediate Microsoft Office skills required, advanced Excel preferred
• Ability to multitask and manage multiple projects successfully
• Strong written and verbal communication skills, including telephone skills
• Ability to influence, cultivate, and build relationships
• Ability to drive results with strong follow-up skills
• Possesses strong social networking skills
• Coaching, feedback, and training skills

This position requires candidates to be legally authorized to work in the United States without employer sponsorship.

• Nation-wide Medical Plan/Dental/Vision
• 401(k) Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Weekly Pay