Coordinator, Surgical

New York Health; Setauket (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

New York Health (NYH) is transforming patient care with a holistic, integrated scheduling system and a commitment to compassionate service. Our team coordinates procedures, authorizations, and patient communications to keep care seamless.

We are seeking an organized scheduler with 1–3 years in healthcare scheduling, a high school diploma (Bachelor’s preferred), Spanish/English bilinguality a plus, and reliable transportation to join our on-site team.

Qualifications

• Minimum high school diploma, bachelor’s preferred.
• 1–3 years in healthcare scheduling or equivalent.
• Medical Assistant certification a plus.
• Bilingual Spanish/English a plus.
• Excellent communication with patients and team.

Responsibilities

• Schedule procedures per physician and coordinate with teams.
• Obtain and monitor necessary authorizations.
• Provide excellent customer service to patients and families.
• Respond to scheduling changes promptly and accurately.
• Balance workload and work independently or in a team.
• Coordinate resources (Anesthesia, Radiology, Equipment).
• Work with EMR to navigate appointments and clearances.
• Maintain relationships with surgical facilities and CPT/ICD coding.
• Obtain medical clearances, blood work, and imaging as needed.
• Perform other duties as assigned.

Skills

Healthcare scheduling

Bilingual Spanish/English

Excellent communication

Attention to detail

Team collaboration

Education

High School Diploma

Bachelor’s degree preferred

Medical Assistant certification (a plus)

Tools

Electronic Medical Records (EMR)

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description

Responsibilities

• Schedule office and/or hospital procedures per physician
• recommendation.
• Excellent customer service skills with patients, their families and members of the healthcare team is a must.
• Must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.
• Must be organized and be able to manage demanding workload with accuracy.
• Must be able to work independently and in a team environment. Facilitate appropriate communication with the scheduling team to balance procedures and office visits.
• Obtain and monitor authorizations for procedures
• Compile Physician Schedules. Coordinate Resources (Anesthesia, Radiology, Equipment, etc.) Work in tandem with the authorizations department to ensure procedures are authorized. Work with electronic medical records. Help patients navigate through appointments to ensure all proper clearances have been obtained. Maintain relationships with various surgical facilities. Collect CPT and ICD Coding.
• Obtain necessary medical clearances/ blood work/ imaging needed for procedure compliance.
• Other duties as assigned

Requirements

• Minimum of a High School Diploma (Bachelor’s Degree preferred) and 1-3 years of experience in healthcare scheduling or equivalent combination of education and experience. Medical Assistant certification (a plus).
• Bilingual: Spanish/English a plus.
• Previous insurance and authorization experience is a plus.
• Must demonstrate consistent professional conduct and meticulous attention to detail.
• Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff and other healthcare professionals.
• Must have reliable transportation