Surgery Scheduler- PT

United Surgical Partners International, Inc; San Ramon (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid time off

Job summary

United Surgical Partners International, Inc. is seeking a Scheduling Coordinator to maintain the daily surgery schedule under the Business Office Manager.

You will coordinate procedures across the operating room, GI lab, and 23-hour stay, ensuring accurate data entry and orderly workflow to support physicians and staff. The ideal candidate demonstrates leadership, strong communication, and outstanding customer service, with experience in hospital or medical office environments.

Qualifications

• Minimum 2-4 years of hospital or medical office experience.
• Strong communication and customer service skills.
• Ability to use time wisely in a high-paced environment.
• Professional appearance and phone etiquette.

Responsibilities

• Sets priorities and organizes work.
• Schedules patient procedures to ensure efficient processing in OR, GI lab, and 23-hour stay.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information entered into the system (name, DOB, gender, insurance).
• Promotes positive relationships with scheduling coordinators, physicians and nursing staff.

Skills

Leadership

Communication

Customer service

Time management

Medical terminology

Phone etiquette

Tools

Advantx

Job description

Job Summary

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.

Job Summary

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Pay Range: $25.00 to $30.00 an hour (based on experience)

Individual wages are determined based upon a number of factors including, but not limited to, an employee’s qualifications and experience.

DUTIES AND RESPONSIBILITIES

• Sets priorities and organizes work
• Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
• Coordinates with anesthesia groups to confirm scheduling for coverage.
• Accurately uses procedure codes to ensure proper billing.
• Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
• Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts.
• Alerts administration when new doctors or procedures are scheduled.
• Cross trains with other areas.
• Other duties as assigned.
• Completes consents and ensures accuracy before submitting to the chart builder.
• Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

Benefits

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS

• Minimum 2-4 years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Professional appearance.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.