Coordinator, Surgical

Astera Cancer Care; Setauket (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

New York Health is seeking a scheduling coordinator to manage office and hospital procedure scheduling under physician guidance. You will deliver excellent patient-centered service, coordinate with care teams, and ensure timely authorization and documentation.

Strong organizational skills and reliability are essential as you navigate a demanding workload both independently and in team settings. Applicants should have a High School Diploma (Bachelor’s preferred) and 1–3 years in healthcare

Qualifications

• Minimum of a High School Diploma (Bachelor’s Degree preferred) and 1-3 years of experience in healthcare scheduling or equivalent combination of education and experience.
• Medical Assistant certification (a plus).
• Bilingual: Spanish/English a plus. Previous insurance and authorization experience is a plus.

Responsibilities

• Schedule office and/or hospital procedures per physician recommendation.
• Excellent customer service skills with patients, their families and healthcare team members.
• Respond to scheduling changes/cancellations in a timely, accurate manner.
• Organize workload and work independently or in a team environment; coordinate with scheduling team.
• Obtain and monitor authorizations for procedures and maintain EMRs.
• Coordinate resources and communicate with departments to ensure proper clearances.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma

Bachelor’s Degree preferred

Job description

Why Join Our Team?

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities. Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description

Responsibilities

• Schedule office and/or hospital procedures per physician recommendation.
• Excellent customer service skills with patients, their families and members of the healthcare team is a must.
• Must be able to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.
• Must be organized and be able to manage demanding workload with accuracy. Must be able to work independently and in a team environment. Facilitate appropriate communication with the scheduling team to balance procedures and office visits.
• Obtain and monitor authorizations for procedures
• Compile Physician Schedules. Coordinate Resources (Anesthesia, Radiology, Equipment, etc.) Work in tandem with the authorizations department to ensure procedures are authorized. Work with electronic medical records. Help patients navigate through appointments to ensure all proper clearances have been obtained. Maintain relationships with various surgical facilities. Collect CPT and ICD Coding . Obtain necessary medical clearances/ blood work/ imaging needed for procedure compliance.
• Other duties as assigned

Requirements

• Minimum of a High School Diploma (Bachelor’s Degree preferred) and 1-3 years of experience in healthcare scheduling or equivalent combination of education and experience. Medical Assistant certification (a plus).
• Bilingual: Spanish/English a plus. Previous insurance and authorization experience is a plus.
• Must demonstrate consistent professional conduct and meticulous attention to detail.
• Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff and other healthcare professionals.
• Must have reliable transportation

We continuously strive to keep care close to home for patients and their families. Our offices are conveniently located throughout the region, with locations across Long Island and Manhattan to serve you better. We deliver the best medical care possible with your well-being in mind. At NY Health, all of our patients are family.