Coordinator, Population Health - Population Outreach

Hawaii Pacific Health; Honolulu (HI); On-site; USD 61,000 - 76,000; Full time

Job summary

Hawai'i Pacific Health is seeking a Population Health Coordinator to support Hawai'i Health Partners Primary Care Physician members. The role focuses on population health and quality metrics analysis at the First Insurance Center location.

You will analyze performance data, support improvement initiatives, and mentor the Population Health team while collaborating with clinic operations, analytics, health IT, and executive leadership.

Qualifications

• Bachelor’s degree in healthcare or related field or equivalent.
• Current driver’s license and Hawai‘i auto insurance.
• Two years of experience in health care, population health, or equivalent healthcare experience.

Responsibilities

• Provide population health and quality metrics support for Hawai‘i Health Partners Primary Care Physician members.
• Analyze physician practice performance data to support decision‑making and program implementation.
• Mentor Population Health team members with more complex assignments.
• Collaborate with clinic operations, analytics, health IT, and senior leadership to improve outcomes.

Skills

Healthcare knowledge

Population health

Driver's license

Education

Bachelor’s degree in healthcare or related field

Equivalent combination of education, training, and experience

Tools

EPIC

Electronic Health Records (EHRs)

Job description

Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women’s health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.

Hawai‘i Health Partners is a physician‑led accountable care organization with the goal of providing high quality care, increased efficiency and optimal patient health. We believe that greater clinical integration, collaboration and shared accountability among a network of independent physicians, employed Hawai‘i Pacific Health physicians, and Hawai‘i Pacific Health hospitals and clinics will create better health outcomes for the people of Hawai‘i.

As the Coordinator for Population Health, you will provide population health and quality metrics support for Hawai‘i Health Partners (HHP) Primary Care Physician members. You will analyze the physician practice performance data to support decision‑making process and program implementation. You will utilize identified improvement gaps to implement process and educational interventions to meet HHP accountable care agreement goals. In this role, you will work closely with key HHP and Hawai‘i Pacific Health (HPH) departments, including clinic operations, analytics, health IT, and senior and executive leadership. You will also mentor Population Health team members with more complex assignments.

Location: First Insurance Center

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Exempt: No

Req ID 32382

Pay Range: 29.22 - 36.52 USD per hour

Category: Administrative

Minimum Qualifications

• Bachelor’s degree in healthcare or related field OR equivalent combination of education, training, and experience.
• Current driver’s license and valid Hawai‘i auto insurance.
• Two (2) years experience in health care, population health, OR equivalent experience in a healthcare setting.

Preferred Qualifications

• Coursework or certification in Classification Procedural Terminology (CPT) and/or International Classification of Disease (ICD-10) Coding and/or work experience interacting with CPT/ICD-10 codes.
• Certified Medical Assistant (CMA), OR Assessment Based Recognition in Order Entry (ABR-OE) from the American Association of Medical Assistants (AAMA), OR Registered Medical Assistant (RMA) from the American Medical Technologists (AMT), OR Nationally Certified Medical Assistant (NCMA) from the National Center for Competency Testing (NCCT), OR Registered Medical Assistant (RMA) from American Registry of Medical Assistants, OR Nationally Registered Certified Medical Assistant (NRCMA) from National Association for Health Professionals (NAHP), OR Clinical Medical Assistant Certification (CMAC) from the American Medical Certification Association (AMCA), OR Certified Clinical Medical Assistant (CCMA) from the National Healthcareer Association (NHA).
• Formal training or experience in performance improvement techniques, including Lean, Six Sigma, 5S, or Kaizen.
• One (1) year of experience working with EPIC to optimize documentation practices to support care delivery and/or quality measure performance.
• Two (2) years experience working in a medical office.
• Two (2) years experience with Electronic Health Records (EHRs).

EOE/AA/Disabled/Vets

Hawai‘i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.