Coordinator, Payroll II US

TForce Freight, Inc.; Dallas (TX); Hybrid; USD 70,000 - 90,000; Full time

Job summary

TFI International is seeking a Payroll Coordinator II to join a fast-paced, high-volume payroll team. You’ll handle multi-state payroll processing, inquiries, audits, and reconciliations, ensuring accuracy and compliance across divisions.

This hybrid role includes in-office collaboration on Tuesdays and Wednesdays, with opportunities to drive process improvements and deliver exceptional service to managers and employees.

Qualifications

• 5+ years of multi-state payroll experience.
• CPP certification preferred.
• Advanced Excel skills with formulas and pivots.
• Experience with ADP Vantage, Kronos or similar systems.

Responsibilities

• Process weekly and bi-weekly payrolls for multiple divisions and employee groups.
• Handle payroll inquiries, audits, reconciliations, and service requests.
• Maintain payroll data accuracy, participate in reporting and W-2 processes.
• Collaborate with leadership and cross-functional teams to improve processes.
• Create and maintain payroll documentation and training materials.
• Deliver exceptional customer service while meeting SLAs.

Skills

Payroll processing

Advanced Excel

Data analysis

Problem solving

Customer service

Tools

ADP Vantage

Kronos

Job description

Why Join TFI International?

At TFI International, you'll play a critical role in ensuring employees are paid accurately and on time while supporting one of North America's largest transportation and logistics organizations. You'll join a collaborative payroll team responsible for supporting thousands of employees across multiple business units, with opportunities to contribute to process improvements, payroll operations, and employee support initiatives.

Job Description

At TFI International, you'll play a critical role in ensuring employees are paid accurately and on time while supporting one of North America's largest transportation and logistics organizations. You'll join a collaborative payroll team responsible for supporting thousands of employees across multiple business units, with opportunities to contribute to process improvements, payroll operations, and employee support initiatives. This is an excellent opportunity for an experienced payroll professional who enjoys problem-solving, delivering exceptional customer service, and working in a fast-paced environment where no two days are the same. This position follows a hybrid work schedule with in-office collaboration on Tuesdays and Wednesdays.

What You'll Do

As a Payroll Coordinator II, you'll support multi-state payroll processing, payroll inquiries, audits, reconciliations, and payroll-related service requests. You'll work closely with Payroll leadership and cross-functional teams to ensure accurate, compliant, and timely payroll operations.

Key Responsibilities

• Process weekly and bi-weekly payrolls for multiple divisions supporting union and non-union employees.
• Respond to payroll-related service tickets and inquiries from managers and employees, including researching and resolving payroll discrepancies.
• Support payroll operations for multiple payroll groups while providing backup coverage for team members as needed.
• Audit payroll transactions, employee data changes, deductions, and earnings to ensure accuracy and compliance.
• Reconcile payroll reports and assist with payroll balancing activities.
• Process off-cycle payrolls, replacement checks, ACH reversals, tax refunds, and other payroll adjustments.
• Assist with W-2 corrections and payroll-related reporting.
• Partner with Payroll leadership to identify and implement process improvements.
• Create and maintain payroll documentation, procedures, and training materials.
• Support payroll projects, audits, and continuous improvement initiatives.
• Deliver exceptional customer service while meeting established service-level expectations.

What We're Looking For

We're seeking a detail-oriented payroll professional who can confidently manage competing priorities, solve problems independently, and provide excellent support in a high-volume environment.

Qualifications

• CPP certification preferred
• 5+ years of multi-state payroll experience
• Experience with ADP Vantage, Kronos, or similar payroll systems
• Strong understanding of payroll processing, compliance, and wage & hour regulations
• Advanced Excel skills, including formulas, pivot tables, and data analysis
• Experience supporting large employee populations in a high-volume environment
• Strong problem-solving, customer service, and communication skills
• Ability to manage multiple priorities while maintaining accuracy and confidentiality