Coordinator Patient Registration and Revenue Services

Henry Ford Health; Detroit (MI); On-site; USD 48,000 - 64,000; Full time

Job summary

Henry Ford Health in Detroit seeks a Coordinator to direct patient registration, insurance verification, billing support, and collections. You ensure accuracy in hospital accounts receivable while protecting patient privacy and supporting leadership in onboarding new staff.

The role emphasizes teamwork, coaching, and compliant payer processes; requires a high school diploma and 3 years in patient admitting or insurance eligibility, with strong Microsoft Office skills.

Qualifications

• Three years of experience in patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
• Strong computer skills and working knowledge of Microsoft Office products.

Responsibilities

• Direct and coordinate patient registration, scheduling, and insurance verification processes.
• Ensure accurate billing, collections, cash posting, and payer compliance.
• Protect the integrity of hospital accounts receivable while respecting patient privacy.
• Assist leadership with interviewing, orienting, and training new employees.
• Provide constructive coaching and feedback to team members to enhance performance.
• Foster teamwork and collaboration to achieve departmental and organizational goals.

Skills

Patient registration

Insurance verification

Data entry

Microsoft Office

Education

High School Diploma or GED

Associates Degree

Tools

Microsoft Office

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Role Overview

As a Coordinator you will play a pivotal role in directing and coordinating patient registration, insurance verification, billing, and collections. Your work ensures the integrity of hospital accounts receivable while maintaining patient privacy. You'll support leadership in training and onboarding new team members, fostering a collaborative and efficient work environment.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Direct and coordinate patient registration, scheduling, and insurance verification processes.
• Ensure accurate billing, collections, cash posting, and payer compliance.
• Protect the integrity of hospital accounts receivable while respecting patient privacy.
• Assist leadership with interviewing, orienting, and training new employees.
• Provide constructive coaching and feedback to team members to enhance performance.
• Foster teamwork and collaboration to achieve departmental and organizational goals.

Required Qualifications

What You Will Need

• High School Diploma or G.E.D. equivalent.
• Three (3) years of experience in patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
• Strong computer skills and working knowledge of Microsoft Office products.

Preferred Qualifications

• Associates Degree.
• Experience as a Patient Service Representative.

What We Offer

At Henry Ford Health, we offer opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. You'll have access to continuous learning and development, empowering you to make a meaningful impact in healthcare.