Coordinator-Patient Registration & Revenue Services

Henry Ford Health; Macomb Township (MI); On-site; USD 36,000 - 56,000; Full time

Job summary

Henry Ford Health is seeking a Coordinator for an afternoon shift (3pm–11:30pm) at the Macomb Township location. You will direct patient registration activities, verify insurance, and support billing and collections while protecting patient privacy and hospital accounts receivable.

You will also assist leadership with interviewing, orienting, and training new staff, and provide coaching to foster a positive team environment in a busy hospital setting.

Qualifications

• High School Diploma or GED required.
• Three years of experience in patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
• Strong computer skills and working knowledge of Microsoft Office.

Responsibilities

• Direct and coordinate patient registration activities to ensure prompt and accurate scheduling and registration.
• Verify insurance eligibility and manage billing, collections, and cash posting processes.
• Ensure compliance with payer requirements and protect the integrity of hospital accounts receivable.
• Assist leadership in interviewing, orienting, and training new employees.
• Provide constructive coaching and feedback to team members to foster a positive and productive work environment.

Skills

Strong computer skills

Education

High School Diploma or GED

Associate’s Degree (preferred)

Tools

Microsoft Office

Job description

• Full-time
• Job Type: Full Time

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

This position is located at 23 mile Road in Macomb Township

Afternoon Shift - 3pm-1130pm

Role Overview

As a Coordinator, you will direct and coordinate patient registration activities, ensuring accurate scheduling, insurance verification, billing, and collections. Your role is critical in protecting the integrity of hospital accounts receivable while maintaining patient privacy. You will also assist leadership in hiring, training, and coaching team members to achieve excellence in patient services.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Direct and coordinate patient registration activities to ensure prompt and accurate scheduling and registration.
• Verify insurance eligibility and manage billing, collections, and cash posting processes.
• Ensure compliance with payer requirements and protect the integrity of hospital accounts receivable.
• Assist leadership in interviewing, orienting, and training new employees.
• Provide constructive coaching and feedback to team members to foster a positive and productive work environment.

What You Will Need

Required Qualifications

• High School Diploma or G.E.D. equivalent.
• Three (3) years of experience in patient admitting, registration, and/or insurance eligibility and verification in a hospital or medical office setting.
• Strong computer skills and working knowledge of Microsoft Office products.

Preferred Qualifications

• Associates Degree.
• Experience as a Patient Service Representative.

What We Offer

At Henry Ford Health, we offer opportunities for career growth, collaboration with diverse teams, and the chance to engage in mission-driven work. You'll have access to continuous learning and development to help you thrive in your role and make a meaningful impact.