Care Coordinator

University of Illinois School of Social Work; Champaign (IL); On-site; USD 27,552 - 41,328; Part time

Benefits offered by this job

Paid time off

Day Shift (Preferred)

Night Shift (Preferred)

Overnight Shift (Preferred)

Job summary

The University of Illinois School of Social Work is seeking a part-time Care Coordinator in Champaign. This role supports clients and families through coordinated, client-centered services, ensuring seamless healthcare delivery.

The ideal candidate will have a degree in social services or nursing, strong organizational and communication skills, and prior experience in a medical or senior care environment. Benefits include paid time off and flexible shift options.

Qualifications

• Working towards or earned Bachelor’s degree in a relevant field or Nursing Certificate.
• Valid driver’s license and auto insurance.
• Ability to complete background check and drug screening.

Responsibilities

• Act as the primary liaison between clients, medical providers, and families.
• Schedule appointments and manage calendar conflicts.
• Maintain accurate client records in compliance with privacy regulations.

Skills

Excellent organizational skills

Clear communication skills

Ability to multitask

Administrative support experience

Education

Bachelor’s degree in Social Work, Community Health, Psychology, Sociology, or related field

Tools

Client databases

Job description

Overview

The Care Coordinator supports clients and their families through compassionate, coordinated, client-centered services. In this part-time role (up to 30 hours per week) the coordinator works collaboratively with clients, families, healthcare providers, and the internal care team to ensure continuity of care, timely access to services, and accurate documentation. The coordinator serves as a central point of contact, coordinating patient care, managing appointments, and supporting clients and their families to ensure seamless quality of care. Proactive communication and attention to detail help foster a positive patient experience while maintaining efficient office operations. Work hours may vary and can include days, evenings, nights, weekends, or PRN coverage. Some weeks may have limited or no available hours.

Responsibilities

• Act as the primary liaison between clients, medical providers, their families, care facilities, and administrative staff to facilitate smooth communication and coordination of care.
• Schedule appointments, follow-up visits, and procedures while managing calendar conflicts efficiently.
• Maintain accurate client records by updating care charts and documentation in compliance with privacy regulations.
• Conduct wellness checks and provide ongoing client support, including coordinating transportation to and from client appointments, scheduling appointments to ensure follow-up care, and participating actively as a team member supporting care team goals.
• Provide exceptional customer service by addressing patient concerns promptly and professionally.

Required Qualifications

• Working towards or earned Bachelor’s degree in Social Work, Community Health, Psychology, Sociology, or related social service field, OR Nursing Certificate or related healthcare credential.
• Valid driver’s license and auto insurance in good standing; copies required at hire and annually thereafter.
• Ability to successfully complete background check, fingerprinting, and drug screening.
• Valid liability insurance up-to-date and kept current.

Experience

• Prior experience working in a medical or senior care office setting is preferred.
• Strong background in administrative support, including scheduling and record management.
• Office experience demonstrating proficiency with administrative tools such as client databases and basic technology tools.
• Excellent organizational skills combined with the ability to multitask in a fast-paced environment.
• Clear communication skills to interact confidently with clients, providers, families, and team members.
• Ability to work effectively in a team-based care environment. This role is perfect for motivated individuals eager to grow within the healthcare field while making a tangible impact on client well-being. We value energetic professionals who thrive on helping others and are committed to delivering exceptional care through teamwork and dedication.

Benefits

• Paid time off
• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Willingness to Travel

• 100% (Required), ability to travel within Champaign county required