Coordinator of Behavioral Services - Adult Services (BCBA)

Voices for Voices; Massachusetts; On-site; USD 70,000 - 90,000; Full time

Job summary

Crystal Springs, Inc.'s Coordinator of Behavior Services – Adult Services oversees implementation of individualized behavior support plans across day habilitation, residential, and behavioral services. You will train staff, supervise Behavior Specialists and RBTs/BCaBAs, and ensure plan fidelity with CARF, MassHealth, and DDS standards.

The role emphasizes data-informed decision making, ongoing assessment of policies, collaboration with interdisciplinary teams, and crisis response.

Qualifications

• Experience designing and monitoring BSPs based on functional assessments.
• Experience conducting FBAs and functional analyses.
• Ability to collect and report behavioral data accurately.
• Experience training staff in ABA and trauma-informed care.
• Experience supervising Behavior Specialists, interns, and RBTs/BCaBAs.

Responsibilities

• Design, implement, and monitor individualized behavior support plans (BSPs) based on functional assessments and best practices in applied behavior analysis (ABA).
• Conduct Functional Behavior Assessments (FBAs), functional analyses, and use observational/standardized assessment tools to inform interventions.
• Oversee data collection, analysis, and reporting of behavioral data, including ABC data and incident reports.
• Deliver training and coaching to direct care staff and team members on ABA, BSP implementation, crisis prevention, and data collection.
• Work with program staff to create a cohesive behavioral support system and ensure long-term intervention success.
• Maintain ongoing assessment of policies and procedures with emphasis on health and safety, and aid corrective actions.
• Attend ISPs and treatment reviews to present data and determine placement and case assignments.
• Assist in hiring and onboarding of Behavior Specialists and supervise staff including RBTs/BCaBAs.
• Provide on-call and in-person crisis support and participate in de-escalation and intervention when needed.
• Participate in intake evaluations and planning for new individuals in absence of the Director.
• Ensure documentation meets CARF, MassHealth, DDS standards.
• Model BACB ethics and Crystal Springs policies in a therapeutic environment.
• Serve as ambassador for Crystal Springs, Inc. and contribute to team success.

Skills

ABA principles

Data collection

Staff training

Supervision

Crisis intervention

FBAs

Job description

The Coordinator of Behavior Services – Adult Services is responsible for overseeing the implementation of individualized behavior support plans and programming in Crystal Springs, Inc.’s day habilitation, residential, and behavioral services. The role includes training staff, conducting assessments, ensuring plan fidelity, supervising Behavior Specialists and other behavioral staff, and maintaining compliance with local and national standards. The Coordinator collaborates with interdisciplinary teams and provides data-informed input to drive positive behavioral change and overall service quality.

• Design, implement, and monitor individualized behavior support plans (BSPs) based on functional assessments and best practices in applied behavior analysis (ABA), Positive Behavior Supports, and trauma-informed care.
• Conduct Functional Behavior Assessments (FBAs), functional analyses, and use observational/standardized assessment tools to inform behavioral interventions.
• Oversee and ensure accurate collection, analysis, and reporting of behavioral data, including ABC data, incident reports, and treatment outcomes to assess the effectiveness of behavioral interventions and inform decision-making.
• Deliver training and coaching to direct care staff and interdisciplinary team members on ABA principles, BSP implementation, crisis prevention techniques, and data collection methodologies.
• Work closely with program staff and leadership to create a cohesive behavioral support system that promotes consistent use of behavior strategies and long-term success of interventions.
• Maintain on-going, proactive assessment of the implementation of behavioral policies, procedures, and protocols with particular emphasis on health and safety and assist with formulating corrective actions for any identified deficiencies.
• Attend ISPs, treatment team reviews, intake meetings, and other interdisciplinary discussions to present behavioral data, progress, determine appropriate placement, and case assignments.
• Assist in the hiring and onboarding of Behavior Specialists and provide direct supervision to assigned Behavior Specialists, interns, and other behavior personnel (including RBTs and BCaBAs), ensuring appropriate oversight and development.
• Provide on-call (outside of standard hours) and in-person crisis support, including active involvement in de-escalation strategies and physical interventions when necessary.
• Participate in intake evaluations and planning for new individuals in the absence of the Director of Behavioral Services.
• Ensure documentation and program implementation meet standards set by CARF, MassHealth, DDS, and other governing bodies.
• Model and uphold the ethical standards of the Behavior Analyst Certification Board (BACB) and Crystal Springs, Inc.’s policies regarding respectful and therapeutic environments.
• Functions as an ambassador and liaison for Crystal Springs, Inc.
• Contributes to organization success by accepting new assignments, helping team members, learning new skills, and striving to improve team results.