Coordinator of Behavioral Services – Adults

Crystal Springs Inc.; Freetown (MA); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Paid training

Career growth opportunities

Job summary

Crystal Springs is seeking a Coordinator of Behavioral Services – Adults to lead development and oversight of evidence-based behavior intervention programs. You will supervise staff, design BSPs based on functional assessments, and ensure compliance with CARF, MassHealth, and DDS standards.

The role requires a Master’s degree in a relevant field with BCBA certification and 3+ years of post-graduate experience, plus proficiency in data collection and MS Office.

Qualifications

• Master's degree in a relevant field with BCBA certification.
• At least three years of post-graduate experience.
• Experience with people with special needs or in residential care.
• Proficient with MS Office Suite.
• Knowledge of ABA, Positive Behavior Supports, and trauma-informed care.

Responsibilities

• Develop, implement, and oversee behavior intervention programs across settings.
• Lead staff supervision and provide training on ABA principles and data collection.
• Perform FBAs, functional analyses, and use standardized tools to inform interventions.
• Ensure accurate collection, analysis and reporting of behavioral data and outcomes.
• Provide on-call and in-person crisis support and de-escalation when needed.
• Collaborate with program staff and leadership to maintain cohesive behavioral support systems.
• Monitor policies and safety procedures and drive corrective actions when needed.
• Present data and participate in ISPs, reviews, and intake meetings.

Skills

Staff supervision

ABA principles

Crisis prevention

Data analysis

Education

Master's degree in Behavior Analysis, Psychology, Social Work, or related field

BCBA certification

Tools

MS Office Suite

Job description

Coordinator of Behavioral Services – Adults

Full-time

Pay: $75,000-$80,000 per year

Key responsibilities

• Ensure the development, implementation, and oversight of effective behavior intervention programs that support individuals across all settings. Play a critical role in promoting positive behavioral outcomes, supervising staff, and ensuring compliance with regulatory and internal standards.
• Design, implement, and monitor individualized behavior support plans (BSPs) based on functional assessments and best practices in applied behavior analysis (ABA), Positive Behavior Supports, and trauma-informed care.
• Conduct Functional Behavior Assessments (FBAs), functional analyses, and use observational/standardized assessment tools to inform behavioral interventions
• Oversee and ensure accurate collection, analysis, and reporting of behavioral data, including ABC data, incident reports, and treatment outcomes to assess the effectiveness of behavioral interventions and inform decision-making.
• Deliver training and coaching to direct care staff and interdisciplinary team members on ABA principles, BSP implementation, crisis prevention techniques, and data collection methodologies.
• Work closely with program staff and leadership to create a cohesive behavioral support system that promotes consistent use of behavior strategies and long-term success of interventions.
• Maintain on-going, proactive assessment of the implementation of behavioral policies, procedures, and protocols with particular emphasis on health and safety and assist with formulating corrective actions for any identified deficiencies.
• Attend ISPs, treatment team reviews, intake meetings, and other interdisciplinary discussions to present behavioral data, progress, determine appropriate placement, and case assignments
• Provide on-call (outside of standard hours) and in-person crisis support, including active involvement in de-escalation strategies and physical interventions when necessary.
• Ensure documentation and program implementation meet standards set by CARF, MassHealth, DDS, and other governing bodies.

Requirements

Master's degree in Behavior Analysis, Psychology, Social Work, or a related field, with a

minimum of three years of post-graduate experience

Experience working with people with special needs or in a residential care setting

BCBA certification

Proficient with MS Office Suite

At Crystal Springs, we invest in the people who make our mission possible. We offer competitive pay, comprehensive benefits, paid training, and opportunities to grow your career-while doing meaningful work that makes a difference in the lives of the people we serve.

Crystal Springs is a residential facility for individuals with disabilities. For over seven decades, we have been a beacon of care and support, fostering a nurturing environment where everyone is not just seen but truly valued. Our unwavering mission is to empower individuals on their unique journeys toward reaching their fullest potential and attaining the highest levels of independence. With exceptional programs and a dedicated team, we offer specialized educational, therapeutic, and residential services within our residential community.

Due to the nature of this position, potential employees will need to pass a background check, drug screening, and tuberculosis (TB) test.