Coordinator of Behavioral Services - Adult Services (BCBA)

Crystal Springs Inc.; Assonet (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Professional development

Job summary

Crystal Springs Inc. is seeking a Coordinator of Behavior Services – Adult Services to oversee individualized BSPs across day habilitation, residential, and behavioral services.

You will train staff, supervise Behavior Specialists, and drive data-informed improvements while ensuring compliance with CARF, MassHealth, DDS, and related standards. You will conduct FBAs, functional analyses, and use ABC data and incident reports to guide interventions and measure outcomes.

Qualifications

• Strong knowledge of applied behavior analysis (ABA) and behavior support plans (BSPs).
• Experience conducting FBAs/functional analyses and using data to inform interventions.
• Proven ability to train staff, supervise therapists, and ensure policy compliance.

Responsibilities

• Oversee BSP design, implementation, and monitoring.
• Lead functional assessments and data-driven intervention planning.
• Coordinate data collection and reporting of behavioral outcomes.

Skills

ABA principles

FBAs

Data analysis

Staff training

Supervision

Crisis intervention

Policy compliance

Education

BCBA certification

Bachelor's degree in psychology

Tools

EHR systems

Job description

The Coordinator of Behavior Services – Adult Services is responsible for overseeing the implementation of individualized behavior support plans and programming in Crystal Springs, Inc.’s day habilitation, residential, and behavioral services. The role includes training staff, conducting assessments, ensuring plan fidelity, supervising Behavior Specialists and other behavioral staff, and maintaining compliance with local and national standards. The Coordinator collaborates with interdisciplinary teams and provides data-informed input to drive positive behavioral change and overall service quality.

• Design, implement, and monitor individualized behavior support plans (BSPs) based on functional assessments and best practices in applied behavior analysis (ABA), Positive Behavior Supports, and trauma-informed care.
• Conduct Functional Behavior Assessments (FBAs), functional analyses, and use observational/standardized assessment tools to inform behavioral interventions.
• Oversee and ensure accurate collection, analysis, and reporting of behavioral data, including ABC data, incident reports, and treatment outcomes to assess the effectiveness of behavioral interventions and inform decision-making.
• Deliver training and coaching to direct care staff and interdisciplinary team members on ABA principles, BSP implementation, crisis prevention techniques, and data collection methodologies.
• Work closely with program staff and leadership to create a cohesive behavioral support system that promotes consistent use of behavior strategies and long-term success of interventions.
• Maintain on-going, proactive assessment of the implementation of behavioral policies, procedures, and protocols with particular emphasis on health and safety and assist with formulating corrective actions for any identified deficiencies.
• Attend ISPs, treatment team reviews, intake meetings, and other interdisciplinary discussions to present behavioral data, progress, determine appropriate placement, and case assignments.
• Assist in the hiring and onboarding of Behavior Specialists and provide direct supervision to assigned Behavior Specialists, interns, and other behavior personnel (including RBTs and BCaBAs), ensuring appropriate oversight and development.
• Provide on-call (outside of standard hours) and in-person crisis support, including active involvement in de-escalation strategies and physical interventions when necessary.
• Participate in intake evaluations and planning for new individuals in the absence of the Director of Behavioral Services.
• Ensure documentation and program implementation meet standards set by CARF, MassHealth, DDS, and other governing bodies.
• Model and uphold the ethical standards of the Behavior Analyst Certification Board (BACB) and Crystal Springs, Inc.’s policies regarding respectful and therapeutic environments.
• Functions as an ambassador and liaison for Crystal Springs, Inc.
• Contributes to organization success by accepting new assignments, helping team members, learning new skills, and striving to improve team results.