Coordinator of Behavioral Services - Adult Services (BCBA)

MePA; Massachusetts; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Crystal Springs, Inc. in Massachusetts seeks a Coordinator of Behavior Services – Adult Services to oversee implementation of individualized behavior support plans across day habilitation, residential, and behavioral services.

You will train staff, supervise specialists, and ensure plan fidelity with CARF/MassHealth standards. Responsibilities include leading assessments, data reporting, crisis intervention, and collaboration with interdisciplinary teams to drive quality care and positive

Qualifications

• Design, implement, and monitor BSPs based on functional assessments and best practices in ABA and trauma-informed care.
• Conduct FBAs/functional analyses to inform interventions.
• Oversee collection and reporting of behavioral data (ABC data, incidents, outcomes).
• Deliver training to direct care staff and interdisciplinary teams on ABA principles and data methods.

Responsibilities

• Lead interdisciplinary team meetings and present behavioral data and progress.
• Assist in hiring/onboarding of Behavior Specialists and supervise staff.
• Provide on-call and in-person crisis support when needed.
• Ensure documentation meets CARF, MassHealth, DDS standards.

Skills

ABA knowledge

Data collection

Staff training

Crisis intervention

Plan fidelity

Job description

The Coordinator of Behavior Services – Adult Services is responsible
for overseeing the implementation of individualized behavior support
plans and programming in Crystal Springs, Inc.’s day habilitation,
residential, and behavioral services. The role includes training staff,
conducting assessments, ensuring plan fidelity, supervising Behavior
Specialists and other behavioral staff, and maintaining compliance with
local and national standards. The Coordinator collaborates with
interdisciplinary teams and provides data-informed input to drive
positive behavioral change and overall service quality.

• Design, implement, and monitor individualized behavior support plans (BSPs) based on functional assessments and best practices in applied behavior analysis (ABA), Positive Behavior Supports, and trauma-informed care.
• Conduct Functional Behavior Assessments (FBAs), functional analyses, and use observational/standardized assessment tools to inform behavioral interventions.
• Oversee and ensure accurate collection, analysis, and reporting of behavioral data, including ABC data, incident reports, and treatment outcomes to assess the effectiveness of behavioral interventions and inform decision-making.
• Deliver training and coaching to direct care staff and interdisciplinary team members on ABA principles, BSP implementation, crisis prevention techniques, and data collection methodologies.
• Work closely with program staff and leadership to create a cohesive behavioral support system that promotes consistent use of behavior strategies and long-term success of interventions.
• Maintain on-going, proactive assessment of the implementation of behavioral policies, procedures, and protocols with particular emphasis on health and safety and assist with formulating corrective actions for any identified deficiencies.
• Attend ISPs, treatment team reviews, intake meetings, and other interdisciplinary discussions to present behavioral data, progress, determine appropriate placement, and case assignments.
• Assist in the hiring and onboarding of Behavior Specialists and provide direct supervision to assigned Behavior Specialists, interns, and other behavior personnel (including RBTs and BCaBAs), ensuring appropriate oversight and development.
• Provide on-call (outside of standard hours) and in-person crisis support, including active involvement in de-escalation strategies and physical interventions when necessary.
• Participate in intake evaluations and planning for new individuals in the absence of the Director of Behavioral Services.
• Ensure documentation and program implementation meet standards set by CARF, MassHealth, DDS, and other governing bodies.
• Model and uphold the ethical standards of the Behavior Analyst Certification Board (BACB) and Crystal Springs, Inc.’s policies regarding respectful and therapeutic environments.
• Functions as an ambassador and liaison for Crystal Springs, Inc.
• Contributes to organization success by accepting new assignments, helping team members, learning new skills, and striving to improve team results.