Coordinator III, Disability Services

Lone Star College; Town of Texas (WI); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Tuition waiver

Wellness programs

Paid holidays

Vacation days

Job summary

Lone Star College is seeking a Coordinator III, Disability Services to oversee daily operations and act as SME for disability accommodations. You will coordinate schedules, assistive technologies, and staff while upholding confidentiality and compliance with ADA and Title IX.

The role requires a Bachelor's degree and at least 1 year of related experience; strong customer service and communication skills are essential as you partner with faculty, staff, and students to ensure accessible services

Qualifications

• Bachelor's degree and at least 1 year of experience, or an equivalent combination of education and experience.
• Excellent customer service and communication skills.
• Ability to coordinate schedules and budgets.

Responsibilities

• Oversees daily operations of Disability Services and acts as SME.
• Supervises, trains, and develops department staff; schedules work.
• Provides high level customer service to students and families from first contact.
• Coordinates information processing within Disability Services, I-Star and VSAC.
• Manages department calendars and controls resources.
• Maintains confidentiality of student records per ADA, Section 504 and Title IX.
• Assists with case management and accommodations including Assistive Tech lab.
• Advise students on accommodation processes for testing and interpreters.
• Takes part in special projects and other duties as assigned.

Skills

Attention to detail

Office software proficiency

Report analysis

Organizational skills

Multitasking

Customer service

Communication skills

Education

Bachelor's degree

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Lone Star College-Kingwood

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in the lives of students and grow professionally. Kingwood focuses on fulfilling individual dreams and enhancing community life and offers unique programs in respiratory care, computer gaming and dental hygiene.

Location address is 20000 Kingwood Drive, Kingwood, TX 77339.

Job Description

PURPOSE AND SCOPE:

The Coordinator III, Disability Services facilitates daily operations within the Disability Services department. Responsible for coordination of support functions such as scheduling tasks related to notetakers, scribes, and reader assignments, communications, workflows, supplies, information processing, and staff support within Disability Services as well as within I-Star and Virtual Student Accommodations Center (VSAC). May be responsible for coordinating budget planning process and for tracking and coordinating budget expenditures. Makes and communicates process decisions based on best practices. May work closely with LSC Faculty, staff, and students receiving disability services.

ESSENTIAL JOB FUNCTIONS:

1. Oversees daily and some long-term operations of Disability Services. Actively maintains up-to-date knowledge of area and acts as a Subject Matter Expert within area and as a point of contact and liaison for internal and external constituents
2. Supervises, trains and develops department staff. Schedules and prioritizes work and activities and develops and organizes training materials
3. Provides a high level of customer service and communication to Disability Services students and their families starting at the initial contact with Disability Services through completion
4. Coordinates information processing and support within Disability Services, as well as in I-Star and Virtual Student Accommodations Center (VSAC). Conduct intake interviews, review disability assessments and determine appropriate accommodations for students with disabilities
5. Coordinates various department and leadership calendars and schedules; Monitor and control resources such as office supplies and equipment needed within the department
6. Maintains confidentiality of all student records and disability related information, in full compliance with the American with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and Title IX regulations
7. Assists with case management and coordination of services for students with disabilities, including supporting the Assistive Technology lab and serving as a scribe, note-taker, or reader as needed
8. Advise students with disabilities on the accommodation process for testing, for interpreters and assistive technology
9. Takes part in and/or takes lead on special projects as needed
10. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong attention to accuracy and detail
• Excellent knowledge of general office and software applications
• Ability to prepare and analyze reports
• Possesses excellent organizational skills
• Strong multi-tasking abilities with the ability to prioritize duties
• High level of customer service
• Strong verbal and written communication skills

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 1 year of experience, or an equivalent combination of education and experience

Salary

Hiring salary range is $48,152 - $55,374

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.