Specialist IV, Learning Support

Lone Star College; Houston (TX); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Paid holidays

Vacation days

Wellness programs

Tuition waiver

Professional development

Job summary

Lone Star College-Kingwood is seeking a Specialist IV, Learning Support to provide tutoring assistance and learning-lab guidance to students, collaborating with faculty to implement programs and supervise part-time staff.

The role emphasizes developing operational processes, coordinating tutoring services, and disseminating centralized information to support student success and policy compliance across the campus.

Qualifications

• High school diploma and at least 5 years of experience or an equivalent combination of education and experience.
• Excellent interpersonal and organizational skills.
• Ability to use software products.
• Ability to work on multiple projects.
• Ability to document and track expenses.

Responsibilities

• Works directly with faculty to help develop, implement and revise tutoring and learning lab activities.
• Assist in the development of administrative processes that support instruction and students in assigned area.
• Assists with hiring, scheduling, supervising and training part-time staff; creates and maintains training and procedure manuals.
• Coordinates and supervises delivery of tutoring services and/or learning labs. May provide tutoring to students as needed.
• Compiles and coordinates information from tutoring centers/labs on campus to disseminate centralized information for students.
• Facilitates study groups and conducts workshops with students to enhance academic success and tracks attendance.
• Works with faculty to track success of instructional support area.
• Runs a variety of reports/queries requested by internal contacts for data-tracking.
• Communicates externally with vendors and internally with various requesters to resolve issues.
• Maintains and coordinates equipment inventory and resources for tutoring and staff use.
• Participates in department and college meetings, committees and task forces as required
• Responsible for other reasonable related duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Software literacy

Multi-project prioritization

Expense tracking

Education

High school diploma

Associate degree or higher

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC


• Student Focused


• Own It


• Foster Belonging


• Cultivate Community


• Choose Learning

The Chronicle of Higher Education's \"Great Colleges to Work For\" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Kingwood

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in the lives of students and grow professionally. Kingwood focuses on fulfilling individual dreams and enhancing community life and offers unique programs in respiratory care, computer gaming and dental hygiene.

Location address is 20000 Kingwood Drive, Kingwood, TX 77339.

Job Description

PURPOSE AND SCOPE:

The Specialist IV, Learning Support acts as an expert in assigned area of instructional support with a focus on tutoring and learning labs. Provides tutoring assistance, advice and information to students in regards to assigned subject/area. Implements and directs processes and procedures to facilitate program, including directing others who may/may not be direct reports. Ensures that all System policies and practices surrounding assigned area are implemented and carried out correctly by others.

ESSENTIAL JOB FUNCTIONS:

1. Works directly with faculty to help develop, implement and revise tutoring and learning lab activities. Assists faculty members with general course related activities as needed


2. Assist in the development of administrative processes that support instruction and students in assigned area


3. Assists with hiring, scheduling, supervising and training part-time staff; creates and maintains training and procedure manuals


4. Coordinates and supervises delivery of tutoring services and/or learning labs. May provide tutoring to students as needed


5. Compiles and coordinates information from tutoring centers/labs on campus to disseminate centralized information for students


6. Facilitates study groups and conducts workshops with students to enhance academic success and tracks attendance


7. Works with faculty to track success of instructional support area


8. Runs a variety of reports/queries requested by internal contacts for data-tracking


9. Communicates externally with vendors and internally with various requesters (DOMs, Deans, Managers) to resolve issues


10. May be responsible for maintaining and coordinating equipment inventory and resources for tutoring and staff use


11. Participates in department and college meetings, committees and task forces as required


12. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent interpersonal and organizational skills are required to interact with subordinates and direct/coach work efforts


• Excellent communication skills


• Strong attention to detail


• Ability to use software products


• Ability to work on multiple projects


• Ability to document and track expenses

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment


• Interface with internal and external contacts as needed to carry out the functions of the position


• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High school diploma and at least 5 years of experience, or an equivalent combination of education and experience.

PREFERRED QUALIFICATIONS:

• Associate degree or higher


• Experience must include at least 2 years in a supervisory level position


• Experience tutoring in the assigned discipline

Salary

Hiring salary range is $36,057 to $41,466.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment


2. If the position was full time or part time


3. If the position was paid or unpaid


4. Level of degree completed including date earned.


5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.