Coordinator, Education

Entertainment Places; Tampa (FL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events & giveaways

Job summary

SeaWorld Parks & Entertainment in Tampa, FL seeks a Coordinator, Education to manage reservations for Education programs including field trips, sleepovers, and camps. You will create and modify reservations using SEA systems and produce mailing lists for program participants.

The role requires strong organization, reliable transportation, and the ability to interact professionally with teachers, parents, and guests. A flexible schedule including evenings, weekends, and holidays is required.

Qualifications

• Must be at least 18 years old.
• Valid Driver's License with a good driving record and proof of insurance.
• Able to meet company driving guidelines.
• Excellent organizational skills and the ability to handle multiple priorities.
• Proficient in Microsoft Office, including Word and Excel and the ability to learn SEA reservation systems.
• Able to work up to 28 hours per week with a flexible schedule, to include shifts on weekdays, nights, weekends, and holidays.
• Previous guest service experience preferred.

Responsibilities

• Coordinate reservation and check-in processes for all Education programs, including field trips, sleepovers, summer camps, VIP Tours, and premium guest experiences.
• Distribute and process all registration forms associated with Education Programs.
• Create and modify reservations utilizing multiple SEA systems.
• Produce mailing lists from the reservations system as needed.
• Utilize excellent communication and guest service skills when interacting with Education Program guests, camp parents, and teachers.
• Staff Guest Service positions and process payment for guest experiences as needed.
• Record and pull reports from the Global Reservation System.
• Complete additional projects as assigned.

Skills

Organizational skills

Communication skills

Guest service

Tools

Microsoft Office (Word & Excel)

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Coordinator, Education

What you get to do:

• Coordinate reservation and check-in processes for all Education programs, including field trips, sleepovers, summer camps, VIP Tours, and premium guest experiences.
• Distribute and process all registration forms associated with Education Programs.
• Create and modify reservations utilizing multiple SEA systems.
• Produce mailing lists from the reservations system as needed.
• Utilize excellent communication and guest service skills (both oral and written) when interacting with Education Program guests, camp parents, and teachers.
• Staff Guest Service positions and process payment for guest experiences as needed.
• Record and pull reports from the Global Reservation System.
• Completed additional projects as assigned.

This is a Part-Time Position

What it takes to succeed:

• Must be at least 18 years old
• Must have a valid Driver's License with a good driving record and proof of insurance.
• Able to meet company driving guidelines.
• Excellent organizational skills and the ability to handle multiple priorities.
• Be proficient in Microsoft Office, including Word and Excel and the ability to learn SEA reservation systems.
• Able to work up to 28 hours per week with a flexible schedule, to include shifts on weekdays, nights, weekends, and holidays.
• Previous guest service experience preferred

What else is important:

• Able to stand and walk for an entire shift.
• Able to work indoors and outdoors, in varying weather, to include extreme heat.
• Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
• Position engages in extensive walking and standing and climb/ascend heights.
• Climb ladders up to 6' and ascend stairways and reach above shoulders.
• Perform the following physical activities: kneeling, bending, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
• Able to lift, push and pull 25 pounds
• Available to work varying shifts/hours based on business need, to include opening, mid, closing shifts and holidays.

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.