Coordinator, Contract Management and Operations

BCforward; California (MD); On-site; USD 34,000 - 48,000; Full time

Job summary

TSR is seeking a Coordinator, Contract Management & Operations to support the end-to-end contract lifecycle for global licensing in Los Angeles, CA. The on-site role manages deals across Merchandising, Publishing, Promotions, and location-based experiences, ensuring accuracy and timely execution.

You will collaborate with Sales, Legal, Finance, Compliance, IT, and offshore teams to drive operational excellence, renewals, and IP setup, using License Maestro and Salesforce.

Qualifications

• 3-5 years of licensing industry experience in entertainment or media.
• Strong analytical and problem-solving abilities with attention to detail.
• Solid understanding of accounting principles; royalty accounting exposure is a plus.
• Ability to interpret complex contract language with cross-divisional perspective.
• Proficient in Excel (PivotTables, VLOOKUP/XLOOKUP) and common MS Office tools.

Responsibilities

• Provide end-to-end contract management support across regions and lines of business.
• Review Deal Memo submissions in Salesforce for accuracy and timely approvals.
• Serve as subject-matter expert on Deal Memo requirements and guide Account Executives.
• Validate deals against policies and SOPs to ensure compliance.
• Perform pre-execution validations and deal setup in License Maestro; manage data integrity.
• Identify and resolve system issues with IT/System Ops, and manage UAT testing.
• Maintain renewal dashboards and trackers; coordinate timely renewal submissions.
• Collaborate with offshore teams to resolve Zendesk tickets and implement actions.
• Support IP setup in License Maestro and related deal governance across regions.

Skills

Licensing industry experience

Analytical skills

Financial acumen

Interpret contract language

Communication skills

Time management

Self-motivated

Accounting principles knowledge

Education

B.A. or B.S. in Business, Finance, or Project Management

Tools

Salesforce

License Maestro

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

Job Title: Coordinator, Contract Management and Operations

Location: Los Angeles, CA- onsite

Duration: Contract - 3 months, possible extension based on business need

Pay Range: $25-35/hour W2

Work Hours: 9am to 6pm PT

Work Arrangement: On-site

About TSRTSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.

Job Description

The Coordinator, Contract Management & Operations supports the end-to-end contract lifecycle for global licensing across multiple regions and lines of business, including Merchandising, Publishing, Promotions, Clip Licensing, and Location-Based Experiences. The role ensures deal accuracy, data quality, timely contract execution, and effective tracking and management of renewals while maintaining compliance with internal policies and controls. The coordinator will operate in a fast-paced entertainment environment, partnering closely with Sales, Legal, Finance, Compliance, System Ops, IT, and offshore execution teams to drive operational excellence through data analysis, issue resolution, and continuous improvement of systems, workflows, and tools.

Responsibilities

• Provide comprehensive contract management support across licensed categories, regions, and lines of business.
• Review and manage Deal Memo submissions in Salesforce for accuracy, completeness, and timely approvals aligned to business, finance, and legal standards.
• Serve as a subject-matter expert on Deal Memo requirements, guiding Account Executives and resolving submission gaps.
• Validate proposed deals against Health Checks Policy and departmental SOPs to ensure compliance.
• Perform pre-execution validations and accurate deal setup in License Maestro, including amendment entries and data integrity for complex financial structures.
• Identify, troubleshoot, and elevate system anomalies affecting contract performance or data quality, partnering with System Ops and IT to resolve defects.
• Manage UAT testing efforts and provide structured feedback to improve system functionality and user experience.
• Enhance renewal dashboards, maintain renewal trackers, and partner with Sales to secure timely renewal submissions and progress updates on expiring contracts.
• Manage end-to-end IP setup in License Maestro, including rights confirmation and restrictions.
• Collaborate with offshore execution teams to resolve Zendesk tickets and implement corrective actions for precise financial changes within deal setup.
• Support related operational activities, including deal approvals, troubleshooting, escalations, and IP creation processes across global regions and business lines.
• Execute ad hoc projects such as agent transitions, rights acquisition, data clean‑ups, process impact assessments, and onboarding or training for Account Executives.

Required Skills & Qualifications

• 3-5 years of relevant licensing industry experience in entertainment or media.
• Highly analytical with ability to identify root causes and assess downstream impacts of complex issues.
• Strong financial acumen and understanding of entertainment and licensing industry practices.
• Solid understanding of general accounting principles; royalty accounting exposure is a plus.
• Proven ability to interpret and analyze complex contract language with attention to detail and cross-divisional perspective.
• Advanced Microsoft Excel skills, including PivotTables and VLOOKUP/XLOOKUP; proficiency in Word, Outlook, and PowerPoint.
• Broad proficiency with business software applications and operational systems, including Salesforce and contract management tools such as License Maestro.
• Excellent communication skills to liaise with Sales, Legal, Finance, IT, and other partners; effective collaborator and team player who can work independently.
• Strong time management and organizational skills with ability to manage multiple priorities and concurrent assignments.
• Self-motivated with ownership, follow-through, and a proactive, solution-oriented mindset to propose efficient approaches.

Preferred Skills

• Royalty accounting experience.
• Experience in legal affairs, accounting, or operations management.

Education

• B.A. or B.S. in Business, Finance, or Project Management.

Deal Breakers

• Must demonstrate interest in operations within an entertainment environment, preferably within contract workflow.

Why TSR?

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

TSR is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.