COORDINATOR, BENEFITS & SAFETY

PeopleInc; Buffalo (NY); On-site; USD 52,000 - 66,000; Full time

Job summary

PeopleInc seeks a detail-oriented coordinator to administer the agency's leave of absence and workers' compensation programs. You will maintain records, ensure regulatory compliance, and provide responsive support to employees, managers, and external partners throughout the leave and claims process.

The role emphasizes accurate data entry in HR systems, timely case management, and collaboration with payroll, claim adjusters, and legal counsel to ensure proper return-to-work plans and compliant

Qualifications

• Bachelor’s degree and one year of experience.
• Knowledge of NYS Workers' Compensation, Disability Benefits, ADA, PWFA, FMLA, PFL, PPL, and HIPAA.
• Ability to interpret and apply employment regulations while maintaining confidentiality.
• Ability to maintain accurate records and manage multiple complex cases while meeting deadlines.
• Strong analytical, communication, and organizational skills.

Responsibilities

• Manages the employee leave of absence and workers’ compensation processes in accordance with laws, policies, and procedures.
• Maintains accurate information in HR tracking systems and databases related to leave and claims.
• Communicates effectively with employees, supervisors, claims adjusters, medical providers, case managers, and legal counsel on leave, claims, and return-to-work planning.
• Proactively resolves leave and workers' compensation matters with compliant outcomes.
• Provides payroll with accurate PTO, health reserve, and accrual information related to leaves of absence.

Skills

Analytical skills

Communication

Organizational skills

Education

Bachelor’s degree

Tools

HRIS

Leave tracking

Claims database

Job description

Shift: Temporary Position. Monday-Friday 8:30am-4:00pm

Responsible for administering the Agency's leave of absence and self-insured workers' compensation programs, ensuring compliance with applicable federal and state regulations. Maintains accurate records, exercises sound judgment, and provides responsive support to employees, managers, and external partners throughout the leave and claims administration process.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

• Manages the employee leave of absence and workers’ compensation processes for the Agency, ensuring compliance with applicable laws, policies, and procedures.
• Manages leave and workers' compensation cases from initiation through resolution, including evaluating documentation, monitoring deadlines, coordinating follow-up activities, and maintaining accurate records.
• Maintains accurate and timely information in the HR tracking system, leave administration database, workers' compensation database, and other related tracking systems.
• Demonstrates accountability by managing responsibilities independently, meeting deadlines, and ensuring assigned cases and projects are completed accurately and timely.
• Effectively communicates with employees, supervisors, claims adjusters, medical providers, case managers, and legal counsel regarding leave, workers' compensation, return-to-work planning, and related policies.
• Proactively resolves leave and workers' compensation matters while ensuring appropriate and compliant outcomes.
• Provides Payroll with accurate PTO, Health Reserve, and accrual information related to employee leaves of absence.
• Responsible for logging and tracking workers’ compensation claims, analyzing claims experience and trends, and collaborating with claim adjusters to facilitate timely claim resolution.
• Manages processes related to work restrictions and the transitional duty return-to-work program.
• Completes annual OSHA reporting requirements.
• Complies with all Agency policies and procedures.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree and one year of experience, or an equivalent combination of education and experience.
• Knowledge of applicable federal and state regulations, including NYS Workers' Compensation, Disability Benefits, ADA, PWFA, FMLA, PFL, PPL, and HIPAA.
• Ability to interpret and apply employment-related regulations and maintain confidentiality of sensitive employee information.
• Demonstrated ability to maintain accurate records and manage multiple complex cases simultaneously while meeting deadlines.
• Strong analytical, communication, and organizational skills.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.