Coord,Education Support

The University of New Mexico; Albuquerque, Northern (NM, KY); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Benefits eligible

Tuition remission and dependent教育 支援

Job summary

The University of New Mexico is seeking a Coord, Education Support to assist Assessment & Learning with the Standardized Patient program and related curricula on-site in Albuquerque. You will design and implement SP materials, schedule sessions, and manage documentation and reports.

Responsibilities include preparing manuals, coordinating training, maintaining records, and supporting faculty across events. The role requires strong organizational and communication skills and a willingness to work

Qualifications

• High school diploma or GED with relevant experience.
• Strong interpersonal and communication skills across diverse groups.
• Ability to gather data and prepare reports for program management.
• Experience with clerical tasks, calendars, and records maintenance.
• Familiarity with office software and administrative procedures.

Responsibilities

• Coordinate and assist with SP program materials and scheduling.
• Write, edit, and distribute SP training manuals and SOPs.
• Organize SP new hire sessions and educational programming.
• Maintain databases and records for students and SPs.
• Prepare SP payroll, casting reports, and purchasing documents.
• Supervise support staff and volunteers in program activities.
• Assist with set-up/breakdown of program events and trainings.

Skills

Interpersonal communication

Organizational skills

Record maintenance

Clerical tasks

Data analysis

Microsoft Office

SP program coordination

Education

High School diploma or GED

Tools

SmartSheets

Microsoft 365 / Office

Simulation software

Banner

One45 Software

Outlook

Chrome River

UKG/LoboTime

Job description

Coord, Education Support

Under general supervision, coordinates and assists with Assessment & Learning's operations and Standardized Patient (SP) program. Assists with presenting curricula, assembles presentations, prepares materials, and supports and/or facilitates classes, workshops, seminars, and other training services. May assist with SP promotional materials, and/or program implementation, administration, and reporting.

Duties and Responsibilities:

1. Assists with the design and implementation of all Standardized Patient and student materials for Assessment & Learning's educational program.
2. Writes, edits, and coordinates development of simulation schedules, SP promotional and educational materials, SP training manuals and brochures, SOPs, required job posting documents, and operational tutorials.
3. Schedules, organizes, and facilitates the delivery of SP new hire sessions and other SP educational programming and casting.
4. Develops, maintains and oversees hard copy records, simulation and smartsheet databases on students and SPs, and SP casting tasks.
5. Creates, types, and edits SP program correspondence, SP program handbooks, purchasing and travel documents, SP payroll and casting reports, and other SP program hiring related documents and operational tutorials.
6. Coordinates activities of support staff, and/or volunteers engaged in implementation and administration of program objectives.
7. Organize student and SP/CTA scheduling for A&L and some external clients in their educational programs.
8. Coordinate and supports basic technology guidance to students and SPs.
9. Performs or shepherds clerical and administrative support tasks, including answering telephones, assisting and resolving problems and inquiries of staff, faculty, students, SPs, and visitors, reviewing and organizing incoming and outgoing correspondence, orders and purchases projects supplies and materials for the curriculum.
10. Collects and analyzes data; prepares schedules and special reports; maintains program/project records and statistical information for simulation, payroll, and other data requested by supervisor.
11. Organizes space and facilities usage as appropriate for clinical skills, OSCEs, trainings and any operational needs.
12. Oversite of all Standardized Patient Payroll process.
13. May monitor, reconcile, and assist with fiscal administration for A&L, including but not limited to budgets, funding, contracts, payroll, SP Tier increases, travel, and/or purchasing as appropriate.
14. May provide administrative assistance with faculty and/or staff searches, as appropriate, to include logging CTA and SP employment applications, preparing applicant acknowledgements and interview documents, coordinating interview logistics and search documentation, HR SP hire and separation tasks.
15. Coordinates and assists set-up and break down of activities support by A&L.
16. May travel to other relevant community venues, as required, in support of curricular activities.
17. Performs miscellaneous job-related duties as assigned.

Finalists should be prepared to provide official educational transcripts if selected for hire.
Applicants must provide names of 3 past or present supervisors as references that the hiring official can contact.

See the Position Description for additional information.

Minimum Qualifications

High School diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to gather and analyze statistical data and generate reports.
• Ability to gather data, compile information, and prepare reports.
• Records maintenance skills.
• Skill in the use of personal computers and related software applications.
• Knowledge of communication principles, media, and marketing techniques.
• Skill in organizing resources and establishing priorities.
• Ability to coordinate and organize educational programs, meetings and/or special events.
• Clerical, word processing, and/or office skills.
• Knowledge of curriculum development and preparation procedures.

Proficiency with:

• Simulation software
• SmartSheets
• Microsoft suite
• Banner
• UKG/LoboTime
• Outlook
• AI
• Chrome River
• One45 Software

Additional Requirements

Working hours are Monday through Friday, 8 a.m. to 5 p.m. However, occasional weekend and/or evening work may be required, depending on department needs.

Campus

Health Sciences Center (HSC) - Albuquerque, NM

Department

Assessment & Learning (524C)

Employment Type

Staff

Staff Type

Regular - Full-Time

Status

Non-Exempt

Pay

Hourly: $19.00 - $24.77

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for more information.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required

Yes

For Best Consideration Date

9/10/2026

Equal Opportunity Employer

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.

Background Check Requirements

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.