Day Shift Lead

Crumbl Cookies; Brookhaven (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

A popular cookie retail company in Brookhaven is seeking team leaders who can maintain high-quality food preparation and deliver outstanding customer service. This role offers a flexible schedule of 20-40 hours a week, ideal for individuals who thrive in energetic environments and are passionate about leading a motivated team. Candidates must have strong organizational skills and a solid understanding of food safety to ensure operational excellence.

Qualifications

• Ability to maintain cleanliness and organization in the store.
• Strong understanding of food safety standards.
• Capability to lead shifts effectively under pressure.

Responsibilities

• Prepare high-quality food in a retail environment.
• Deliver excellent customer service and manage customer recovery.
• Lead the team by example and maintain training standards.
• Deliver excellent customer service and handle customer recoveries
• Engage with the community and leadership
• Adapt to a fast-paced environment with calm under pressure

Skills

Customer service

Team leadership

Food safety knowledge

Calm under pressure

Organization

Job description

Full Job Description

We have the best retail cookies in the world! Crumbl is more than just a job, it's an opportunity. In addition to working directly for an independent Franchisor and leadership team, you will gain life experience that goes far beyond just serving a scrumptious product in a friendly environment. Crumbl is a great opportunity for people of all ages and backgrounds, and we’re looking forward to building an amazing team that loves what they do.

• Focus on the preparation of high-quality food
• Focus on cleanliness and organization
• Work well in a team environment and leads with energy
• Know and adhere to Food Safety standards
• Develop relationships, new store leadership and serve the community with excellence
• Hold the team and themselves to proper training standards
• Responsible for direction on shifts and thinks clearly in stressful environments
• Overseeing store operations by leading by example
• Maintain a growth mindset that is proficient and willing to train others
• Excellent customer service and customer recovery

Looking for leaders who are:

• Able to stay calm under pressure
• Stay organized
• Know how to prioritize efficiently
• Lead by example
• Energize team
• Enjoy growing themselves and others

We have flexible hours for this position from 20-40 hours a week.

About Crumbl Cookies

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co‑founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head‑first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people.