Cookie Crew Member: Late-Night Baker & Guest Experience Pro

Insomnia Cookies, LLC; Denver (CO); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next)

Flexible scheduling

Employee discount (free cookies!)

Opportunities for growth into Shift Le

Job summary

Insomnia Cookies is seeking a Cookie Crew Member in Denver to be part baker, part hospitality expert, and part late-night hero. You will welcome guests, bake and package treats, and ensure accurate orders across in-store, pickup, delivery, and online platforms.

Shifts are fast-paced and evenings to late-night hours are common. Competitive hourly pay, early wage access, flexible scheduling, and employee discounts accompany opportunities for growth into leadership roles.

Qualifications

• Must be 18 years or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Customer service

Hospitality

Teamwork

Tools

POS system

Job description

Insomnia Cookies is seeking a Cookie Crew Member in Denver to be part baker, part hospitality expert, and part late-night hero. You will welcome guests, bake and package treats, and ensure accurate orders across in-store, pickup, delivery, and online platforms.

Shifts are fast-paced and evenings to late-night hours are common. Competitive hourly pay, early wage access, flexible scheduling, and employee discounts accompany opportunities for growth into leadership roles.