Late-Night Bakery Team Member & Guest Experience

Insomnia-Cookies; Fairfax (VA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Competitive pay

Early wage access

Flexible scheduling

Employee discount

Growth opportunities

Job summary

Insomnia Cookies is hiring for Cookie Crew Members to be part baker, part hospitality expert, and part late-night hero. You will welcome guests, bake and package warm cookies, and ensure orders are prepared accurately for in-store, pickup, delivery, and online channels.

Shifts are fast-paced with evenings, late nights, weekends, and holidays as normal. Competitive hourly pay and perks support a flexible, growth-oriented team environment.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Hospitality

Customer service

Teamwork

POS system

Tools

POS system

Job description

Insomnia Cookies is hiring for Cookie Crew Members to be part baker, part hospitality expert, and part late-night hero. You will welcome guests, bake and package warm cookies, and ensure orders are prepared accurately for in-store, pickup, delivery, and online channels.

Shifts are fast-paced with evenings, late nights, weekends, and holidays as normal. Competitive hourly pay and perks support a flexible, growth-oriented team environment.