Cookie Crew: Night-Shift Baker & Guest Experience Pro

Insomnia-Cookies; Silver Spring (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access (get paid the next $

Flexible scheduling

Employee discount (free cookies!)

Opportunities for growth into Shift Le

Job summary

Insomnia Cookies is seeking Cookie Crew Members to join our fast-paced, late-night bakery team. You’ll welcome guests, bake and package warm cookies, and ensure accurate order preparation for in-store, pickup, delivery, and online orders.

Join a team that values hospitality, teamwork, and a high-energy environment, with opportunities for growth into leadership roles and benefits like early wage access and flexible scheduling.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Hospitality

Food safety

Job description

Insomnia Cookies is seeking Cookie Crew Members to join our fast-paced, late-night bakery team. You’ll welcome guests, bake and package warm cookies, and ensure accurate order preparation for in-store, pickup, delivery, and online orders.

Join a team that values hospitality, teamwork, and a high-energy environment, with opportunities for growth into leadership roles and benefits like early wage access and flexible scheduling.