Cookie Crew: Bake Treats & Wow Guests

Insomnia Cookies; Ypsilanti (MI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible schedules

Free cookies

Employee discount

Pet insurance

Paid time off

Excellent training

Career growth opportunities

Team environment

Job summary

Insomnia Cookies in Ypsilanti, MI, is seeking team members for the Cookie Crew. You will greet guests, take orders, explain menu items, and ensure accuracy while delivering a warm experience in store and over the phone.

You will bake cookies to perfection and assist with ice cream scoops, ensuring orders are packed quickly and correctly. Eligible applicants should be 18+, able to work nights, weekends, and holidays, and legally eligible to work in the United States.

Qualifications

• Prior experience in a customer service focused role preferred.
• Personable, genuine, outgoing demeanor.
• Ambitious nature with strong communication abilities.
• Great communication and organizational skills.

Responsibilities

• Greet guests and take orders according to procedure.
• Explain menu items, answer questions, and confirm orders for accuracy.
• Provide a warm customer experience in person and over the phone.
• Bake cookies to perfection and scoop ice cream when needed.
• Ensure fast, warm delivery orders are packaged and sent out.
• Handle cash and payments accurately with no shortages or overages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Communication

Organizational skills

Ambitious

Job description

Insomnia Cookies in Ypsilanti, MI, is seeking team members for the Cookie Crew. You will greet guests, take orders, explain menu items, and ensure accuracy while delivering a warm experience in store and over the phone.

You will bake cookies to perfection and assist with ice cream scoops, ensuring orders are packed quickly and correctly. Eligible applicants should be 18+, able to work nights, weekends, and holidays, and legally eligible to work in the United States.