Cookie Experience Specialist (Front-of-House)

Insomnia Cookies; East Lansing (MI); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Excellent training

Job stability with a rapidly growing

reputable company

Achievable growth/promotion فرص

Job summary

Insomnia Cookies is seeking a friendly Cookie Crew member for our East Lansing store at 603 E Grand River Avenue East Lansing, MI 48823. You will greet guests, take orders, answer questions, and ensure accuracy with a warm, personal touch.

You will bake cookies, scoop ice cream, handle cash, and keep the bakery clean. We offer flexible part-time schedules and opportunities for growth in a fun team environment.

Qualifications

• Prior experience in a customer service focused role is preferred.
• Personable, genuine, outgoing demeanor.
• Ambitious nature.
• Great communication and organizational skills.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person and over the phone.
• Bake our delicious cookies to perfection and a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and have no shortages or overages.
• Cleaning, sanitizing, and maintaining the bakery.

Skills

Customer service experience

Personable demeanor

Great communication

Organizational skills

Legally eligible to work in the United

Job description

Insomnia Cookies is seeking a friendly Cookie Crew member for our East Lansing store at 603 E Grand River Avenue East Lansing, MI 48823. You will greet guests, take orders, answer questions, and ensure accuracy with a warm, personal touch.

You will bake cookies, scoop ice cream, handle cash, and keep the bakery clean. We offer flexible part-time schedules and opportunities for growth in a fun team environment.