Cookie Crew: Bake, Serve & Shine (Flexible Hours)

Insomnia Cookies; Norfolk (VA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Flexible schedules

Pay-on-Demand

Paid time off

Pet insurance

Training mentorship

Job stability

Growth opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies is hiring for a part-time Cookie Crew member at the Norfolk, VA Granby St. store. You will greet guests, take orders, bake cookies, and ensure warm, friendly service both in person and by phone.

Eligible candidates should have at least 6 months in a customer-focused role, be able to lift up to 40 lb, and be available nights, weekends, and holidays. AI tools may assist, but humans make final hiring decisions.

Qualifications

• At least 6 months customer service experience
• Personable, genuine demeanor
• Customer service focused and willing to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Responsibilities

• Greet guests and take orders
• Explain menu items and confirm orders
• Provide a warm experience in person and over the phone
• Bake cookies and scoop ice cream
• Package and deliver orders promptly and correctly
• Handle cash accurately with no shortages
• Clean, sanitize, and maintain the bakery

Skills

Customer service

Communication

Organizational skills

Math skills

Heavy lifting

18+ years old

Night shifts

US work eligibility

Job description

Insomnia Cookies is hiring for a part-time Cookie Crew member at the Norfolk, VA Granby St. store. You will greet guests, take orders, bake cookies, and ensure warm, friendly service both in person and by phone.

Eligible candidates should have at least 6 months in a customer-focused role, be able to lift up to 40 lb, and be available nights, weekends, and holidays. AI tools may assist, but humans make final hiring decisions.