Cookie Crew Member: Flexible Hours, Growth & Perks

Insomnia Cookies, LLC; Williamsburg (VA); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Free cookies

Employee discount

Paid time off

Pet insurance

Strong training

Growth opportunities

Fun team

Job summary

Insomnia Cookies, LLC is seeking a Cookie Crew Member at our Williamsburg, VA location. You’ll be a hands-on baker and a hospitality expert, delivering warm, delicious cookies and excellent guest service during high-traffic, late-night shifts.

As a Cookie Crew Member, you’ll handle in-store, pickup, delivery, and online orders, operate the register, and ensure a clean, safe bakery environment while working closely with your team to keep the line moving and guests smiling.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome guests with hospitality and process orders.
• Prepare, bake, and package cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe during shifts.
• Jump in wherever your team needs you and help keep the line moving.
• Resolve guest concerns with empathy and urgency with Shift Leader support.
• Deliver a warm experience that turns first-time guests into lifelong Insomniacs.

Skills

Customer service

Hospitality

Communication

Job description

Insomnia Cookies, LLC is seeking a Cookie Crew Member at our Williamsburg, VA location. You’ll be a hands-on baker and a hospitality expert, delivering warm, delicious cookies and excellent guest service during high-traffic, late-night shifts.

As a Cookie Crew Member, you’ll handle in-store, pickup, delivery, and online orders, operate the register, and ensure a clean, safe bakery environment while working closely with your team to keep the line moving and guests smiling.