Cookie Crew

Insomniacookies; Raleigh (NC); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Flexible part-time schedules

Daily pay

Paid vacation

Pet insurance

Mentorship

Growth opportunities

Team environment

Employee discounts

Job summary

Insomnia Cookies is hiring Cookie Crew for a new downtown Raleigh location on Fayetteville Street. As a team member you will greet customers, take orders, bake cookies, manage packaging, handle payments, and maintain the bakery.

You will work in a friendly, fast-paced environment with opportunities for growth. Flexible part-time schedules, daily pay, vacation and sick time, and employee discounts are part of the benefits.

Qualifications

• 6+ months of experience in a customer-service focused role (preferred).
• Personable, genuine, outgoing demeanor.
• Customer-service focus and willingness to exceed guest expectations.
• Great communication, organizational, and math skills.
• Ability to lift up to 40 lb.
• Must be 18 years or older.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests entering the store and take orders according to procedure.
• Help customers understand menu items and answer questions.
• Repeat orders for accuracy and provide a warm experience in person and over the phone.
• Bake cookies to perfection and serve ice cream.
• Package and deliver orders quickly and correctly.
• Handle cash and payments accurately with no shortages or overages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Communication

Math

Teamwork

Physical stamina

Job description

Job Summary

Insomnia Cookies is hiring Cookie Crew for a new downtown Raleigh location on Fayetteville Street. As a team member you will greet customers, take orders, bake cookies, manage packaging, handle payments, and maintain the bakery.

Benefits

• Flexible part‑time work schedules.
• Pay‑on‑Demand: daily payment of shift earnings.
• Paid vacation and sick time off.
• Pet insurance for your furry loved ones.
• Interactive training & mentorship.
• Job stability and growth opportunities.
• Fun, exciting team environment.
• Employee discounts and free cookies with every shift.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person and over the phone.
• Bake our delicious cookies to perfection and serve ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and maintain no shortages or overages.
• Clean, sanitize, and maintain the bakery.

Desired Skills & Experience

• At least 6 months of experience in a customer‑service focused role – preferred.
• Personable, genuine, outgoing demeanor.
• Customer‑service focused and willingness to exceed guest expectations.
• Great communication, organizational, and math skills.
• Ability to lift up to 40lb boxes of product.
• Must be 18years or older.
• Must be able to work nights, weekends, and holidays.
• Legally eligible to work in the United States.