Cookie Crew

Insomnia Cookies; Columbus (OH); On-site; USD 13,638 - 19,424; Full time

Benefits offered by this job

Paid vacation and sick time off

Pet insurance

Pay-on-Demand

Job stability

Growth opportunities

Fun team environment

Job summary

Join a rapidly growing and reputable company that values fun and teamwork! As a team member, you'll create warm experiences for guests while ensuring their orders are taken accurately and efficiently. With opportunities for growth and a supportive environment, this role offers a chance to thrive in a customer-focused setting. Enjoy perks like paid vacation, sick time, and even pet insurance! If you love working in a lively atmosphere and are eager to exceed guest expectations, this is the perfect opportunity for you.

Qualifications

• At least 6 months of experience in a customer service role preferred.
• Must be 18 years or older and legally eligible to work in the US.

Responsibilities

• Greet guests and take their orders according to procedure.
• Ensure fast and correct delivery orders are packaged and sent out.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer service focus

Communication skills

Organizational skills

Math skills

Ability to lift 40 lb boxes

Job description

Check out some of our content vids below to learn more:

Who We Are!

Core Values

• Pay Rate: $12.00/hr
• Pay-on-Demand (get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment

Responsibilities:

1. Promptly greet guests entering the store and take their orders according to procedure
2. Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
3. Give each customer a warm experience with a smile in person & over the phone
4. Ensure fast, warm, and correct delivery orders are packaged and sent out
5. Handle cash and payments accurately with no shortages or overages
6. Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service focused role (preferred)
• Customer service focus and willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Ability to lift up to 40 lb boxes of product
• Must be 18 years or older
• Availability to work nights, weekends, and holidays
• Legally eligible to work in the United States

About us:

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