Cookie Crew

Insomnia Cookies; Ann Arbor (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

An exciting opportunity awaits at a rapidly growing company known for its fun and vibrant work environment! Join a team that values job stability and offers achievable growth opportunities. As a key member of our team, you'll be responsible for delivering exceptional customer service, ensuring each guest has a warm experience while maintaining the bakery's cleanliness. This role is perfect for those who thrive in a fast-paced environment and are eager to exceed guest expectations. If you're ready to be part of a dynamic team and make a difference, we encourage you to apply!

Benefits

Pay-on-Demand

Paid Vacation

Sick Time Off

Pet Insurance

Growth Opportunities

Fun Team Environment

Qualifications

• At least 6 months of experience in a customer service role preferred.
• Must be 18 years or older and legally eligible to work in the U.S.

Responsibilities

• Greet guests and take their orders promptly and accurately.
• Ensure fast and correct delivery of orders.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Math Skills

Education

High School Diploma or Equivalent

Job description

Check out some of our content videos below to learn more:

Who We Are!

Core Values

• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Job Responsibilities:

1. Promptly greet guests entering the store and take their orders according to procedure
2. Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
3. Give each customer a warm experience with a smile in person & over the phone
4. Ensure fast, warm, and correct delivery orders are packaged and sent out
5. Handle cash and payments accurately with no shortages or overages
6. Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and willing to exceed guest expectations
• Great communication, organizational, and math skills
• Ability to lift up to 40 lb boxes of product
• Must be 18 years or older
• Ability to work nights, weekends, and holidays
• Legally eligible to work in the United States

About us:

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