Cookie Crew

Insomnia Cookies; Rochester Hills (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a rapidly growing company where you can showcase your customer service skills while baking delicious cookies! As a member of the Cookie Crew, you'll interact with customers, take orders, and create a warm, inviting atmosphere. This role offers flexible part-time hours, excellent training, and opportunities for growth within an exciting and fun environment. If you love cookies and enjoy working in a team, this is the perfect opportunity for you!

Benefits

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Pet insurance

Excellent training

Job stability

Growth/promotion opportunities

Fun team environment

Qualifications

• Prior experience in customer service is preferred.
• Must be 18 years or older to be employed.

Responsibilities

• Greet guests and take their orders according to procedure.
• Bake cookies and ensure fast delivery of orders.
• Maintain cleanliness and organization of the bakery.

Skills

Customer Service

Communication Skills

Organizational Skills

Outgoing Demeanor

Ambitious Nature

Education

High School Diploma or equivalent

Job description

As a member of the Cookie Crew at our new Auburn Pointe store located at 1218 Walton Blvd. Rochester Hills, MI 48307, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

• Starting off at $14.00/hr plus tips
• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States