Cookie Crew

Insomnia Cookies LLC; East Lansing (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

Join the Cookie Crew at a rapidly growing company where you can showcase your customer service skills while baking delicious cookies! This exciting role involves greeting customers, taking orders, and ensuring a warm experience for everyone who walks through the door. With flexible part-time schedules, you'll enjoy perks like free cookies and paid time off, all while working in a fun team environment. If you have a personable demeanor and a passion for customer service, this is the perfect opportunity to grow and thrive in a dynamic workplace. Get ready to make sweet memories with us!

Benefits

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Excellent training

Job stability

Growth/promotion opportunities

Fun team environment

Qualifications

• Prior experience in customer service is preferred.
• Must be 18 years or older and legally eligible to work.

Responsibilities

• Greet guests and take their orders with a smile.
• Bake cookies and ensure accurate delivery of orders.
• Maintain cleanliness and organization in the bakery.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Outgoing Demeanor

Ability to Work Nights/Weekends

Education

High School Diploma or Equivalent

Job description

As a member of the Cookie Crew at our East Lansing store located at 603 E Grand River Avenue East Lansing, MI 48823, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

SOME OF OUR SWEET PERKS:

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States