Cook II

Downstream Casino Resort; Northern (KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Downstream Casino Resort in Quapaw, OK seeks an experienced Kitchen Manager to oversee daily culinary operations, maintain high food quality, and ensure safety and sanitation in a fast-paced casino environment.

You will lead back-of-house staff, control costs, train new hires, and coordinate with front-of-house teams to deliver exceptional guest experiences.

Join a team that values professionalism, efficiency, and guest satisfaction in a dynamic gaming resort setting.

Qualifications

• High School Diploma and a minimum of three years in restaurant work.
• At least one year of supervisor/manager experience in a kitchen or restaurant.
• Ability to read, write, speak English fluently.
• Must be able to pass a background check and drug screening.
• Must be able to obtain and maintain a gaming license if required.

Responsibilities

• Maintain a consistent elevated level of food quality and service.
• Oversee daily kitchen operations and supervise staff.
• Create production and transfer reports for management.
• Complete food ordering and inventory control processes.
• Keep back-of-house areas clean and compliant with safety standards.
• Communicate daily menu items to line cooks and prep staff.
• Ensure compliance with regulatory, departmental, and company policies.
• Deliver exceptional customer service to patrons in a professional manner.

Skills

Managerial experience

Communication skills

Team player

English proficiency

Customer service

Problem solving

Education

High School Diploma

Tools

MS Word

Excel

Outlook

Job description

Casino
69300 East Nee Road
Quapaw, OK 74363, USA

Casino
69300 East Nee Road
Quapaw, OK 74363, USA

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

• Maintain a consistent elevated level of food quality and service.
• Maintain cleanliness of all back of the house area.
• Food production, sanitation, storage, and handling procedures for all food products.
• Technical skills of portion control and culinary service standards.
• Supervises daily kitchen operations.
• Proficiently creates production and transfer reports.
• Conducts new hire and on-going training programs with staff.
• Completes food ordering and inventory control.
• Organizes and maintains food storage areas daily, rotation and utilization of all food products.
• Communicates daily menu items to all line cooks.
• Conducts daily inspections of walk-ins, prep areas, all refrigeration units, and checks temperatures of those units.
• Maintains consistency in food presentation, taste, and temperature.
• Maintains a clean, neat, and sanitized work area.
• Shows excellent customer relations abilities.
• Ensures a safe working environment for all co-workers.
• Ability to write prep lists.
• Ensures all kitchen equipment is clean and in good working condition before using it.
• Promotes professional work habits that will develop respect and create return business from customers.
• Seek opportunities to minimize expenses and increase employee productivity without sacrificing guest services.
• Communicate with co-workers respectfully and follow directions from superiors.
• Meet the attendance guidelines of the job and adhere to departmental and company policies.
• Adheres to regulatory, departmental, and company policies in an ethical manner.
• Outstanding example of and a credit to Downstream Casino Resort.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner always. Maintains a professional work environment with supervisors and staff.
• Attends all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS

• High School Diploma
• Three years of restaurant industry work, including at least one in a manager role
• Knowledge of food and labor cost
• Familiarity with MS Word, Excel, and Outlook a plus
• Good arithmetic skills
• Good attention to detail
• Ability to remain calm in hectic circumstances.
• Some previous experience in a kitchen environment
• Must be a team player.
• Must present a well-groomed and professional appearance.
• Must possess excellent communication skills.
• Must be able to read, write, speak, and understand English. Must be able to respond to visual and oral cues.
• Must be able to deal effectively and interact well with customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must be able to be approved for and maintain a valid gaming license.
• Work nights, weekends and holidays as required.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS

• Must be physically mobile with reasonable accommodations and be able to maneuver to all areas of the casino.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights, and dust.
• Must be able to maneuver to all areas of the casino.
• Operate in mentally and physically stressful situations.
• Able to operate the following equipment: cutting boards, mixers, pourers, knives, and other necessary equipment.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Must have the physical ability to work in extreme weather as well as the ability to lift 50 lbs., to squat, stand or bend repeatedly.
• The Downstream Casino Resort Adheres to all applicable Resolutions of the Quapaw Nation. Native American Preference policy does apply.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.