Cook / BoH Team Member

Refined Restaurant Group; Henderson (NV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid vacation

Medical/dental/vision

Equity opportunities

Free meal & drink

Employee discount 50%

Job summary

Refined Restaurant Group in Henderson, NV is seeking a friendly Cashier/FOH Team Member to welcome guests and support daily operations. You will greet diners, take orders, handle payments, and help keep a clean, inviting front of house. You will cross-train in other concepts as needed and contribute to a positive guest experience.

You will learn the salad menu, ensure food safety, and deliver thoughtful service with a smile. Prior restaurant experience and strong communication are encouraged.

Qualifications

• Experience in food service or restaurant environment.
• Able to work as part of a team and support store operations.
• Fast learner with a can-do attitude.
• Excellent communication and customer service skills.
• Willing to greet guests and engage with customers warmly.
• Operate with a friendly, professional demeanor.

Responsibilities

• Maintain front line cleanliness and floor areas.
• Learn salad menu and clearly communicate ingredients.
• Ensure food safety and avoid cross-contamination on the line.
• Know dietary information and proper food handling.
• Set up and break down front line and cashier areas.
• Operate POS and complete transactions.
• Greet guests and guide the customer journey.
• Keep cashier area tidy and assist as needed.
• Answer phones promptly with a friendly voice.
• Follow cash handling procedures and shift counts.
• Certifications in food safety and TABC as location requires.

Skills

Food service experience

Team player

Adaptability

Communication skills

Customer service

Positive attitude

Job description

CASHIER/FOH TEAM MEMBERAs a Cashier/FOH team member Member, you will be an ambassador of our brand. You will be an integral part of the guest experience, through the face‑to‑face customer interaction that sets us apart from other restaurant companies.

As a Cashier/FOH team member Member, you will be an ambassador of our brand. You will be an integral part of the guest experience, through the face‑to‑face customer interaction that sets us apart from other restaurant companies. You will report to the Shift Managers and General Manager and will be empowered to go above and beyond to ensure amazing guest service. You will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them to saying goodbye as they leave. We encourage our team members to be well‑rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! No matter what position you start in with us, you will have the opportunity to be cross‑trained and will be tasked to take on different positions within our team. Cashiers at some concepts will automatically be crossed trained in the kitchen areas.

RESPONSIBILITIES

• Maintain cleanliness of front line, lobby, bathrooms + patio area, take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, beverage station, and bathrooms
• Learn and maintain knowledge of our changing salad menu to effectively communicate all ingredients to guests
• Ensure all food on the line meets food safety and quality standards, eliminating cross‑contamination on the front line
• Maintain knowledge of critical dietary information and demonstrate proper food handling
• Set up, maintain and break down front line area and cashier areas
• Operate POS register to complete customer transactions
• Greet guests, guide the customer journey, get manager on duty to assist any guest issues or concerns in a timely manner
• Maintain cleanliness and organization of cashier area and other areas requested by manager on duty
• Answer phones in less than 4 rings and with a pleasant inviting voice
• Maintain proper cash handling procedures and shift change counts with manager
• Certified in food safety and TABC if required by location

Requirements/Desired Traits

• Food, Restaurant, Team and/or Customer Service experience
• A team player with a positive can‑do attitude
• Quick and adaptable learner
• Excellent and collaborative communication skills
• A knack for delivering personable customer service and a desire to make connections with guests everyday
• Service with a smile

Physical Requirements

• Ability to read and comprehend information at a close range, and follow instructions accurately and efficiently
• Ability to use electronic systems, such as computers and tablets.
• Physically able to lift up to 25-50 pounds and, stand for long periods of time
• Manual dexterity able to operate cutting tools and kitchen utensils
• Subject to exposure to cleaning chemicals

The Company provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

Benefits/Perks

• Annual Paid Vacation - Up to ten (10) days per calendar year
• Benefits/Insurance - Eligible for medical, dental, and vision on the first of the month after 60 days in the position
• Equity Opportunity - Equity opportunities will be evaluated upon consistent, superior personal and business performance as well as growth into the Area Manager or Director level, either of the two levels required to qualify for such consideration
• Complimentary Team Member Meal & Drink while on Shift
• 50% Discount off any item at any time