Cook (109)

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Hoover (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

ERC Hospitality - Freddy's Frozen Custard and Steakburgers in Hoover, AL is seeking a Team Member. The role involves preparing and serving burgers and custard, maintaining a clean and welcoming environment, and delivering genuine hospitality to guests.

You will work with a team to ensure accurate orders, adhere to food safety standards, and contribute to a fast, friendly guest experience. This entry-level position emphasizes teamwork, reliability, and customer service in a fast-paced setting.

Qualifications

• Must be 16 years or older.
• Able to lift up to 50 pounds.
• Ability to stand for long periods.
• Strong teamwork and communication skills.
• Ability to follow all food safety and sanitation expectations.
• Ability to multi-task and stay organized.

Responsibilities

• Provide exceptional guest service through a positive attitude, order accuracy, and hospitality.
• Prepare and serve steakburgers, custard, and other menu items.
• Maintain attendance, policy, and procedure compliance.
• Uphold the three pillars of quality, cleanliness, and hospitality.
• Prepare and maintain workstations, equipment, and food.
• Collaborate with team members to support efficiency, showing dignity and respect.
• Perform other duties as assigned within the scope of the position.

Skills

Guest service

Teamwork

Communication

Multi-tasking

Stamina

Education

Age 16+

Job description

Team Member – Grove, Hoover, AL 35226

About the Position

The Team Member position is at the heart of every guest experience. This role involves preparing and serving menu items, maintaining a clean environment, and providing genuine hospitality.

Essential Duties and Responsibilities

• Provide exceptional guest service through a positive attitude, order accuracy, and hospitality.
• Prepare and serve steakburgers, custard, and other menu items.
• Maintain attendance, policy, and procedure compliance.
• Uphold the three pillars of quality, cleanliness, and hospitality.
• Prepare and maintain workstations, equipment, and food.
• Collaborate with team members to support efficiency, showing dignity and respect.
• Perform other duties as assigned within the scope of the position.

Minimum Qualifications

• Must be 16 years or older.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Strong teamwork and communication skills.
• Ability to follow all food safety and sanitation expectations.
• Ability to multi‑task and stay organized.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.