Cook (1004)

ERC Hospitality - Freddy's Frozen Custard and Steakburgers; Hoover (AL); On-site; USD 24,000 - 32,000; Part time

Job summary

Freddy’s Frozen Custard and Steakburgers in Hoover, AL is hiring a Team Member to deliver warm, friendly service and help create a memorable guest experience. You’ll work with a team to prepare and serve our signature menu items while keeping the dining area clean and welcoming.

Ideal candidates are 16+ and able to lift up to 50 pounds. You’ll be trained across stations, with opportunities to cross-train, and join a culture built on respect, teamwork and pride in making guests happy.

Qualifications

• Must be 16 years or older.
• Able to lift up to 50 lb.
• Able to stand for long periods.
• Teamwork and communication skills required.
• Comply with all food safety and sanitation guidelines.

Responsibilities

• Provide exceptional guest service with accuracy and hospitality.
• Prepare and serve signature items with quality and speed.
• Maintain a clean, welcoming restaurant and ensure order accuracy.
• Collaborate with teammates to support efficiency and respect.
• Uphold food safety and sanitation standards.
• Other duties as assigned within the scope of the position.

Skills

Guest service

Teamwork

Communication

Job description

Job Details

Job Location: Grove - Hoover, AL 35226

Position: Team Member

Reports to: Restaurant Operating Partner

Department: Operations

About our Company

Freddy’s is one of the fastest-growing restaurant brands in the U.S., growing from a single restaurant in Wichita, Kansas, in 2002 to more than 500 restaurants nationwide. We’re celebrated for our cooked-to-order steakburgers, crispy shoestring fries, and signature frozen custard treats—served with a smile and a commitment to delivering a dining experience that keeps our guests coming back again and again.

At Freddy’s, we live The Freddy’s Way—inspired by the values of our namesake, Freddy Simon. His principles of family, service, and pride continue to guide us today. More than just a restaurant, Freddy’s is a place where guests feel like family and team members take pride in creating moments of happiness.

Our culture is built on respect, teamwork, and passion, anchored by our three pillars: quality, genuine hospitality, and cleanliness. These values make Freddy’s not only a fun place to dine but also a great and rewarding place to work.

About the Position

The Team Member position is at the heart of every guest experience. More than just serving food, this role is about creating moments of happiness that keep guests coming back. Team Members work together to prepare our signature menu items with quality and accuracy, maintain a clean and welcoming restaurant, and ensure every guest is served with genuine hospitality. Team Members may be trained to specialize as a Coldline or Hotline Team Member, with opportunities to become cross-trained in both areas. No matter the role, all duties are carried out with teamwork and a shared commitment to delivering a great guest experience.

Qualifications

Essential Duties and Responsibilities

• Provide exceptional guest service through a positive attitude, order accuracy and hospitality.
• Preparing and serving exceptional steakburgers, custard, ect.
• Dependable in attendance, policy and procedure.
• Always upholding the three pillars of quality, cleanliness and hospitality.
• Preparing and maintaining workstations, equipment and food.
• Work together with your team for efficiency, supporting all coworkers with dignity and respect.
• Other duties as assigned within the scope of the position.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must be 16 years or older.
• Must be able to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Must have teamwork and communication skills.
• Must follow all food safety and sanitation expectations.
• Must be able to multi-task and stay organized.

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the position. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.