COO Summer Internship: Operations Strategy & AI

BNY; Florida; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Competitive benefits

Job summary

BNY's Summer Internship Program – Office of the COO offers a 10-week experience designed to accelerate development and provide meaningful exposure to a leading global financial services institution. Interns will gain hands-on project work, structured mentorship, and cross-practice exposure, building a broad understanding of the enterprise, platforms, and governance practices that power the organization.

From day one, participants engage in onboarding, executive speaker series, skill development,

Qualifications

• Enrollment in a 4-year undergraduate degree program with a focus on business or technology preferred.
• Graduating in Dec 2027 or May 2028 (U.S.).
• Minimum cumulative GPA of 3.0 or better.
• Does not require sponsorship for employment visa status in the country where applying.

Responsibilities

• Support COO day-to-day activities and strategic initiatives.
• Conduct research and analysis on operational processes, performance metrics, and business priorities.
• Help track action items, risks, milestones, and deliverables across ongoing projects.
• Identify opportunities for process improvement and operational efficiency.
• Assist with documentation of business procedures, workflows, and governance materials.
• Support AI initiatives by researching use cases and documenting opportunities.

Skills

Analysis & research

Communication

Education

Undergraduate degree (4-year)

Tools

null

Job description

Job Description

mer Internship Program – Office of the COO

The Chief Operating Office brings together professionals focused on operational excellence, business management, governance, execution discipline, AI and innovation, and enterprise enablement. The practice helps ensure that teams across BNY are equipped to deliver consistent, efficient, and well-governed outcomes while supporting the broader goals of the Platform Operating Model. It serves as a professional home for colleagues whose work strengthens how the organization operates, executes priorities, manages risk, adopts innovative solutions, and drives continuous improvement. By connecting practitioners across teams, the Practice promotes consistency, capability building, and the sharing of best practices.

Job Description

202 7 BNY Sum mer Internship Program – Office of the COO

The Chief Operating Office brings together professionals focused on operational excellence, business management, governance, execution discipline, AI and innovation, and enterprise enablement. The practice helps ensure that teams across BNY are equipped to deliver consistent, efficient, and well-governed outcomes while supporting the broader goals of the Platform Operating Model. It serves as a professional home for colleagues whose work strengthens how the organization operates, executes priorities, manages risk, adopts innovative solutions, and drives continuous improvement. By connecting practitioners across teams, the Practice promotes consistency, capability building, and the sharing of best practices.

As an intern to the Office of the COO, you will gain exposure to how a global financial services organization operates at scale. This role is designed for students who are curious about business management, operational strategy, governance, technology, and the execution disciple required to move enterprise priories forward.

What You Will Do

• Support day-to-day activities and strategic initiatives within the Chief Operating Office (COO)
• Conduct research and analysis on operational processes, performance metrics, and business priorities
• Help track action items, risks, milestones, and deliverables across ongoing projects
• Identify opportunities for process improvement and operational efficiency
• Assist with documentation of business procedures, workflows, and governance materials
• Support AI initiatives by researching use cases, documenting opportunities, and helping teams understand where adoption could improve processes or decision-making.
  
  

Skills You Will Build

• Process improvement: Process improvement: understanding workflows, evaluating pain points, and identifying AI-driven or automation-enabled solutions that can improve efficiency.
• Governance and controls awareness: learning how organizations manage oversight, accountability, and risk
• Project and program coordination: tracking actions, milestones, dependencies, and deliverables
• Reporting and metrics: helping compile dashboards, updates, and performance insights
• Execution discipline: supporting the follow-through needed to move initiatives from planning to completion
  
  

Impact you will have at BNY

• Improve team efficiency by helping organize processes, track deliverables, and identify opportunities to leverage automation
• Support decision-making by gathering information, preparing updates, and helping turn data into clear insights
• Strengthen coordination across stakeholders by helping manage communications, action items, and project touchpoints
• Contribute to operational excellence by identifying gaps, suggesting improvements, and exploring AI-powered solutions
• Enable execution by supporting projects, timelines, governance activities, and reporting
• Bring a fresh perspective by asking questions, challenging assumptions constructively, and offering new ideas.
  
  

Why this could be a fit for you

This could be a fit for you if you’re interested in how organizations operate behind the scenes and enjoy bringing structure, coordination, and problem-solving to complex work. It’s an opportunity to build broad business exposure, strengthen your professional skills, and contribute to work that helps teams execute more effectively across the organization.

Summer Internship Program

The BNY Summer Internship Program offers high-potential students a dynamic 10-week experience designed to accelerate development, build professional networks, and provide meaningful exposure to one of the world's leading financial services institutions. Through a skills-driven talent model, interns gain insight into the capabilities, platforms, and functions that power BNY's global franchise while contributing to impactful business initiatives.

From day one, interns are immersed in BNY's collaborative and innovative culture through:

• Enterprise-wide onboarding and development programming, including an in person immersive induction experience, executive speaker series, skill development, and networking opportunities.
• Meaningful project work aligned to key business practices and platforms, providing hands-on experience, skill development, and real-world business impact.
• Structured mentorship and career support from managers, senior leaders, peer mentors, business stakeholders, and dedicated program managers.
• Exposure across practices, platforms, and teams, building a broad understanding of BNY's integrated business model.
• Professional, technical, and financial services training designed to strengthen business acumen and prepare participants for long-term career success.
• A premier early-career experience, backed by senior leadership and designed to develop the next generation of talent for BNY's global workforce.
  
  

Program eligibility:

• Enrollment in a 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred
• Graduating in Dec 2027or May 2028 (U.S.)
• Minimum cumulative GPA of 3.0 or better
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.
  
  

About Us

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

About The Team

At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn

Here’s a Few Of Our Recent Awards

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025
  
  

Our Benefits And Rewards

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.