COO Office Summer Internship — Operations & Innovation

BNY; Pittsburgh (Allegheny County); On-site; USD 328,000 - 400,000; Full time

Job summary

BNY Internship Program in the Office of the COO offers a 10-week exposure to operating excellence, governance, and enterprise enablement within a global financial services setting. You will gain hands-on experience across research, documentation, and cross-functional collaboration that drives strategic initiatives and AI-enabled improvements.

As an intern, you’ll support day-to-day COO activities, track milestones, and help turn data into insights while building professional networks and

Qualifications

• Enrollment in a 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred.
• Graduating in Dec 2027 or May 2028 (U.S.).
• Minimum cumulative GPA of 3.0 or better.

Responsibilities

• Support day-to-day activities and strategic initiatives within the Chief Operating Office (COO).
• Conduct research and analysis on operational processes, performance metrics, and business priorities.
• Help track action items, risks, milestones, and deliverables across ongoing projects.
• Identify opportunities for process improvement and operational efficiency.
• Assist with documentation of business procedures, workflows, and governance materials.
• Support AI initiatives by researching use cases, documenting opportunities, and helping teams understand where adoption could improve processes or decision-making.

Skills

Process improvement

Governance awareness

Project coordination

Reporting & metrics

Execution discipline

Education

Undergraduate student in 4-year program

Job description

BNY Internship Program in the Office of the COO offers a 10-week exposure to operating excellence, governance, and enterprise enablement within a global financial services setting. You will gain hands-on experience across research, documentation, and cross-functional collaboration that drives strategic initiatives and AI-enabled improvements.

As an intern, you’ll support day-to-day COO activities, track milestones, and help turn data into insights while building professional networks and