COO Operations Analyst — Analyst Program

BNY Mellon; Florida; On-site; USD 65,000 - 85,000; Full time

Job summary

BNY Mellon is offering the 202 7 BNY Analyst Program - Office of the COO, a 24‑month rotational program designed to build early‑career skills in governance, operations, and execution discipline. You’ll rotate through projects spanning the COO, with structured onboarding, mentorship, and hands‑on exposure to enterprise initiatives.

New entrants gain experience across onboarding, meaningful project work, and cross‑functional collaboration, preparing for long‑term careers within BNY Mellon’s global

Qualifications

• Enrollment in a 4-year undergraduate degree program with a strong focus on business and/or technology majors
• Graduating in Dec 2026 or May 2027 (U.S.)
• Minimum cumulative GPA of 3.0 or better
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Responsibilities

• Support day-to-day COO activities and strategic initiatives, helping drive effective execution against business priorities.
• Collaborate with leadership and stakeholders to prepare briefings, materials, and updates for senior discussions.
• Conduct research and analysis on operational processes, performance metrics, and business priorities to support decision making.

Job description

2027 BNY Analyst Program - Office of the COO

The Chief Operating Office practice brings together professionals focused on operational excellence, business management, governance, execution discipline, and enterprise enablement. The practice helps ensure that teams across BNY are equipped to deliver consistent, efficient, and well-governed outcomes while supporting the broader goals of the Platform Operating Model. It serves as a professional home for colleagues whose work strengthens how the organization operates, executes priorities, manages risk, and drives continuous improvement. By connecting practitioners across teams, the Practice promotes consistency, capability building, and the sharing of best practices.

What you will do

• Support day-to-day activities and strategic initiatives across the Chief Operating Office (COO), helping drive effective execution against business priorities.

• Collaborate with leadership teams and key stakeholders to prepare briefings, meeting materials, and updates for senior discussions, ensuring information is delivered accurately, completely, and on time.

• Conduct research and analysis on operational processes, performance metrics, business priorities, and engagement activity to support decision-making and planning.

• Track action items, risks, milestones, deliverables, and post-meeting follow-up across ongoing projects and leadership initiatives.

• Monitor and distill insights from COO Office activity, including engagement volume, invitations, forward-looking meeting management, and related workflows.

• Support the coordination of events, communications, and organizational activities that enable smooth execution across the function.

• Assist with documenting business procedures, workflows, and governance materials to promote consistency, transparency, and strong execution discipline.

• Identify opportunities to improve operational efficiency through process enhancement, AI adoption, and the use of technology to streamline workflows.

Skills you will build

• Process improvement: understanding workflows and identifying opportunities to improve efficiency

• Governance and controls awareness: learning how organizations manage oversight, accountability, and risk

• Project and program coordination: tracking actions, milestones, dependencies, and deliverables

• Reporting and metrics: helping compile dashboards, updates, and performance insights

• Execution discipline: supporting the follow-through needed to move initiatives from planning to completion

Impact you will have at BNY

• Improving team efficiency by helping organize processes, track deliverables, and support follow-through on priorities

• Supporting decision-making by gathering information, preparing updates, and helping turn data into clear insights

• Strengthening coordination across stakeholders by helping manage communications, action items, and project touchpoints

• Contributing to operational excellence by identifying gaps, suggesting improvements, and helping streamline routine work

• Enabling execution by supporting projects, timelines, governance activities, and reporting

• Bringing a fresh perspective by asking questions, challenging assumptions constructively, and offering new ideas

Why this could be a fit for you

This could be a fit for you if you're interested in how organizations operate behind the scenes and enjoy bringing structure, coordination, and problem-solving to complex work. It's an opportunity to build broad business exposure, strengthen your professional skills, and contribute to work that helps teams execute more effectively across the organization.

Analyst Program
Our 24-month rotational Analyst Program is designed to set you up for success from day one. New joiners take part in a structured induction experience to help them assimilate into BNY, learn about the organization, connect with peers and leaders, and build the core skills needed to navigate their early career with confidence.

From day one, analysts are immersed in BNY's collaborative and innovative culture through:

• Enterprise-wide onboarding and development programming, including an in person immersive induction experience, executive speaker series, skill development, and networking opportunities.

• Meaningful project work aligned to key business practices and platforms, providing hands-on experience, skill development, and real-world business impact.

• Structured mentorship and career support from managers, senior leaders, peer mentors, business stakeholders, and dedicated program managers.

• Exposure across practices, platforms, and teams, building a broad understanding of BNY's integrated business model.

• Professional, technical, and financial services training designed to strengthen business acumen and prepare participants for long-term career success.

• A premier early-career experience, backed by senior leadership and designed to develop the next generation of talent for BNY's global workforce.

Program eligibility:

• Enrollment in a 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred

• Graduating in Dec 2026 or May 2027 (U.S.)

• Minimum cumulative GPA of 3.0 or better

• Does not require sponsorship for employment visa status (now or in the future) in the countrywhere applying.