Conversational Sales Specialist for AI eCommerce

Jobicy; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

Atomic is seeking a motivated sales representative to engage and close retail sales leads for its conversational AI e‑commerce platform. You’ll manage customer conversations that range from closing sales to resolving questions, while loving the brand and delivering exceptional service.

This role offers growth potential as the team scales and explores new markets. You’ll work with a collaborative team and contribute to refining processes, messaging, and customer care to drive revenue and improve

Qualifications

• 2+ years of experience in retail sales, customer engagement, or related customer-facing roles, preferably in luxury or high-touch retail environments.
• Strong written and verbal communication skills.
• Motivated, organized, and capable of working independently while meeting goals.
• Exceptional communication and interpersonal skills.
• Sharp eye for edge cases and the ability to raise issues clearly and constructively.
• Curious and passionate about continuous learning, with a proactive approach to acquiring knowledge about products, industry trends, and customer needs.
• Proven ability to thrive in team-based environments and collaborate effectively.
• Highly organized and detail-oriented, with a customer-first mindset.
• Adaptable, coachable, and eager to grow in a fast-paced, ever-changing environment.
• Analytical and closely attuned to the metrics of the business.

Responsibilities

• Engage customer leads through conversations that build brand and drive purchases.
• Navigate a blend of sales, support, and general customer care – reading each situation and responding with the right tone and approach.
• Proactively raise issues, flag edge cases, and surface process gaps to help improve internal workflows.
• Identify gaps in our internal processes and help implement improvements.
• Maintain internal documentation alongside teammates, ensuring information shared across teams is accurate and up to date.
• Collaborate with the product team to address improvement opportunities within the platform.
• Continue to raise the bar on sales, conversation conversions, and speed of execution.
• Adopt new technologies quickly and become proficient in executing with them.

Skills

Communication skills

Creative problem solving

Customer focus

Job description

Atomic is seeking a motivated sales representative to engage and close retail sales leads for its conversational AI e‑commerce platform. You’ll manage customer conversations that range from closing sales to resolving questions, while loving the brand and delivering exceptional service.

This role offers growth potential as the team scales and explores new markets. You’ll work with a collaborative team and contribute to refining processes, messaging, and customer care to drive revenue and improve