Chief Conversational AI Architect for Sales

Rivian

Tustin (CA)

On-site

USD 141,000 - 193,000

Full time

14 days+
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Benefits offered by this job

Annual bonus and equity
401(k) plan + ESPP
Medical/dental/vision insurance
Paid time off

Job summary

Rivian is refining its operating model for enterprise AI agents that engage customers intelligently at every milestone—from first inquiry through purchase and ownership. This role serves as the platform owner and architect for conversational AI, defining, testing, evaluating, and optimizing agent behaviors to drive measurable sales outcomes.

Embedded within the Sales organization, this role bridges sales enablement and AI execution.

Qualifications

  • 7+ years of technical sales/revenue operations experience, or software engineering, or AI operations.
  • 0

Responsibilities

  • Define conversation logic, decision policies, and behavioral guardrails for AI agents across customer scenarios and journeys.
  • 0

Skills

Tech sales
Software engineering
AI operations
TypeScript/JS
LLM evaluation
REST APIs
Deterministic agents
Executive presence
Prompting & tooling
Product strategy

Tools

LangChain
CrewAI
Salesforce
HubSpot
Gong
Outreach
Chili Piper

Job description

Rivian is refining its operating model for enterprise AI agents that engage customers intelligently at every milestone—from first inquiry through purchase and ownership. This role serves as the platform owner and architect for conversational AI, defining, testing, evaluating, and optimizing agent behaviors to drive measurable sales outcomes.

Embedded within the Sales organization, this role bridges sales enablement and AI execution.

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