Remote Sales Concierge for AI-Driven E‑commerce

Bazeta; Northern (KY); Hybrid; USD 45,000 - 75,000; Full time

Job summary

Atomic is seeking a proactive Sales Concierge to engage customers, nurture leads, and close purchases for our luxury retail brands. This role blends sales, support, and brand care in a fast-paced, remote environment, requiring sharp judgment and customer-first communication.

You will collaborate with product and marketing teams to identify improvements and optimize workflows, while maintaining clear internal documentation and delivering consistent brand experiences.

Qualifications

• 2+ years of experience in retail sales or customer-facing roles.
• Excellent written and verbal communication; comfortable with luxury/high-touch environments.
• Strong problem-solving and ability to work independently with goal orientation.

Responsibilities

• Engage customer leads through conversations that build brand and drive purchases.
• Balance sales, support, and customer care with appropriate tone.
• Collaborate with product team to address improvements and opportunities.
• Proactively raise issues and surface process gaps to improve workflows.
• Maintain up-to-date internal documentation with teammates.

Skills

Retail sales

Customer engagement

Communication skills

Team collaboration

Tools

CRM software

Job description

Atomic is seeking a proactive Sales Concierge to engage customers, nurture leads, and close purchases for our luxury retail brands. This role blends sales, support, and brand care in a fast-paced, remote environment, requiring sharp judgment and customer-first communication.

You will collaborate with product and marketing teams to identify improvements and optimize workflows, while maintaining clear internal documentation and delivering consistent brand experiences.