Conversational QA Engineer

Zen3; Redmond (WA); On-site; USD 85,000 - 110,000; Full time

Job summary

Zen3, based in Redmond, Washington, is looking for a skilled professional to develop and test conversational experiences. This role focuses on creating validation guidelines and assessing interactive scenarios.

The ideal candidate must have experience with Amazon Alexa or Microsoft's Bot Framework, and a strong customer orientation is essential. Join us to work in a dynamic environment leveraging innovative technology solutions.

Qualifications

• Proven ability to create validation and scoring guidelines.
• Experience with conversational scenarios in Amazon Alexa and/or Microsoft Bot Framework.
• Must have experience testing voice or interactive BOT framework.

Responsibilities

• Define, write, and build a validation model.
• Give feedback on the engineering tools and assessment process.
• Test conversational experiences.

Skills

Creating validation guidelines

Feedback on engineering tools

Framework development

Implementing conversational experiences

Customer-centric orientation

Working with pre-release environments

Job description

Zen3, based in Redmond, Washington, is looking for a skilled professional to develop and test conversational experiences. This role focuses on creating validation guidelines and assessing interactive scenarios.

The ideal candidate must have experience with Amazon Alexa or Microsoft's Bot Framework, and a strong customer orientation is essential. Join us to work in a dynamic environment leveraging innovative technology solutions.