Conversational AI Engineer - Dialogflow CX & CCAI

Wipro Limited; Louisville (KY); On-site; USD 60,000 - 135,000; Full time

Job summary

Wipro Limited is seeking an experienced developer to build and implement conversational AI solutions using Google CCAI. You will create Dialogflow CX agents, configure CCAI features, and develop Agent Assist capabilities for healthcare applications.

The role requires experience with Dialogflow CX, Vertex AI, and REST APIs, with 5–8 years in related work. Content emphasizes standard healthcare tooling and deployment readiness.

Qualifications

• 5-8 years of experience in the field is expected.
• Mandatory skill: Amazon Connect Communication.

Responsibilities

• Build Dialogflow CX virtual agents.
• Configure CCAI solutions.
• Develop Agent Assist functionality.
• Implement knowledge connectors and integrations.
• Create conversational workflows.
• Integrate with healthcare applications and APIs.
• Support testing and production deployment.

Skills

Application development

CCAI experience

Dialogflow CX

Google Agent Assist

Vertex AI

Google Cloud Services

REST APIs

Java

Python

Node.js

Tools

Dialogflow CX

Google Agent Assist

Vertex AI

Google Cloud Services

REST APIs

Job description

Wipro Limited is seeking an experienced developer to build and implement conversational AI solutions using Google CCAI. You will create Dialogflow CX agents, configure CCAI features, and develop Agent Assist capabilities for healthcare applications.

The role requires experience with Dialogflow CX, Vertex AI, and REST APIs, with 5–8 years in related work. Content emphasizes standard healthcare tooling and deployment readiness.