Convention Services Manager - Events & Catering

Stonebridge; Denver (CO); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401(k) matching

Wellness support

Life and disability coverage

Savings accounts

Tuition aid

Travel and lodging perks

Job summary

Stonebridge in Denver, Colorado (Cherry Creek) is seeking a Convention Services Manager to drive event revenue and client satisfaction by expertly servicing clients and coordinating food and beverage minimums.

You will work with the Director of Sales to ensure smooth convention execution, manage multiple events, supervise banquet operations, and build long-term relationships with clients and vendors.

Qualifications

• Minimum of 2 years of experience in event management, hotel management, or convention center operations.
• Bachelor’s degree preferred.
• Strong knowledge of event planning, food and beverage management, and convention services.
• Excellent communication and interpersonal skills for interacting with clients, staff, and vendors.
• Ability to manage multiple events and meet revenue and service goals.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office and event management software.

Responsibilities

• Achieve assigned meeting planner satisfaction scores, revenue goals, and food and beverage targets.
• Conduct solicitation calls, property tours, and client entertainment to secure business.
• Monitor and evaluate trends within the assigned market segment.
• Develop a comprehensive understanding of hotel operations and policies.
• Ensure timely and accurate delivery of banquet event orders and communicate changes to relevant departments.
• Maintain visibility in local community and industry organizations to build relationships and generate business.
• Assist with special promotions related to direct sales segments, including participation in sales blitzes.
• Attend and participate in daily, weekly, and monthly meetings as required by management.
• Collaborate with the Director of Sales or Director of Catering to meet revenue and event goals.
• Build and maintain strong relationships with clients to foster repeat business and client satisfaction.
• Ensure all events are executed according to client specifications, maintaining high service standards.
• Provide timely and accurate reports on event outcomes and client feedback to management.

Skills

Event management

Customer service

Communication

Organization

Education

Bachelor's degree in Hospitality or related field

Tools

Microsoft Office

Event management software

Job description

Stonebridge in Denver, Colorado (Cherry Creek) is seeking a Convention Services Manager to drive event revenue and client satisfaction by expertly servicing clients and coordinating food and beverage minimums.

You will work with the Director of Sales to ensure smooth convention execution, manage multiple events, supervise banquet operations, and build long-term relationships with clients and vendors.