Convention Services Attendant

Cowlitz Indian Tribe; Ridgefield (CT); On-site; USD 21,000 - 30,000; Full time

Job summary

The Convention Services Attendant role at Cowlitz Indian Tribe offers a front-line opportunity in guest services across meeting and entertainment venues. You will set up and break down spaces, assist with A/V needs, and ensure safety and cleanliness while upholding brand standards and a positive culture.

We seek individuals with a high school diploma, strong interpersonal skills, and the ability to work varied shifts including evenings and weekends.

Qualifications

• High School Diploma or GED is required.
• Excellent interpersonal and guest service skills are essential.
• Strong organizational skills and attention to detail are expected.

Responsibilities

• Provides superior guest service.
• Sets up and breaks down banquet and meeting spaces according to event orders.
• Maintains safety policies and trains team members as needed.
• Transports and stores tables, chairs, and equipment and ensures secure storage.
• Responds to guest requests promptly and professionally and maintains confidentiality.

Skills

Guest service

Interpersonal skills

Attention to detail

Education

High School Diploma or GED

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

Position Summary:

The Convention Services Attendant is responsible for properly setting up and maintaining all meeting and entertainment venues.

Primary Duties and Responsibilities:

• Provides superior guest service.
• Maintains and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Correctly and efficiently sets up and breaks down all functions related to meetings and Entertainment Center events and off-site events according to the banquet event order.
• Keeps meeting space and BOH storage areas clean and organized.
• Maintains familiarity with the various types of workable setups for each function room.
• Working knowledge of A/V equipment and assists A/V person/guest as needed.
• Transports and stores tables, chairs, and other equipment.
• Maintains security of equipment, keys, and supplies issues each day.
• Corrects and/or reports unsafe conditions or equipment immediately to a supervisor.
• Maintains constant awareness of safety and accident prevention and ensures that all team members are adequately trained in safety policies and procedures.
• Assists guests whenever possible, referring all requests that are beyond the scope of responsibility immediately to a supervisor ; responds to requests from guests, supervisors, or management in a timely, friendly, and efficient manner.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized as equivalent to a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Excellent organizational and multi-tasking skills with an emphasis on having an eye for detail.
• Must be able to understand and consistently deliver brand standards.
• Must perform job functions with attention to detail, speed, and accuracy.
• Must be able to work various shifts and flexible hours, including evenings, nights, weekends (Fridays - Sundays), holidays, and overtime as needed.
• Must be able to stand, walk, bend, and move around during the entire shift.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must possess a valid Driver’s License.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures.

Work Shift:

Any (United States of America)

Wages:

This role offers a starting wage of $18.28 per hour. Candidates with relevant experience may be placed higher within the established pay range.

Knock, knock. Hear that sound? That’s opportunity!