Convention Intern

Experimental Aircraft Association Inc; Oshkosh (WI); On-site; USD 36,000 - 52,000; Full time

Job summary

Experimental Aircraft Association Inc. seeks an administrative support specialist to assist the Convention Administration Department.

The role emphasizes delivering excellent customer service to members, volunteers, suppliers, and staff, ensuring orders are prepared for AirVenture staff and volunteers. The position requires basic MS Office skills, a professional demeanor, teamwork, and the ability to handle a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Working knowledge of basic MS Office tools (Word, Excel, Outlook). Experience with Excel or equivalent is preferred.
• Professional attitude and ability to work effectively in a team-oriented, fast-paced environment.
• Ability to interact tactfully with members, volunteers and employees.
• Flexibility to work schedule prior to and during AirVenture.
• Occasional lifting up to 50 lbs and standing for extended periods.

Responsibilities

• Write out vehicle passes, count admission passes and record data for all areas of AirVenture operations.
• Record pass data in Excel and data warehouse as completed.
• Respond to AirVenture attendee, member and EAA staff inquiries via phone, email and in person.
• Assist and fulfill requests from volunteer Chairpersons and EAA staff prior to and during AirVenture.
• Embrace and support the EAA mission.
• Perform safe practices in the workplace and aviation environment.
• All other duties as assigned.

Skills

Customer service

Data entry

Multi-tasking

Professionalism

Communication

Education

High school diploma or equivalent

Tools

MS Office

Excel

Word

Outlook

Job description

Description

SUMMARY

Provide administrative support to the Convention Administration Department, with emphasis on the delivery of excellent customer service to members, volunteers, outside suppliers and employees. Along with other members of the Convention Administration Team, ensure orders are filled and ready for distribution to all AirVenture staff and volunteer teams.

ROLES AND RESPONSIBILITIES

• Write out vehicle passes, count admission passes and record data for all areas of AirVenture operations, including admission sales locations, employees and volunteers
• Record pass data in Excel and data warehouse as completed
• Respond to AirVenture attendee, member and EAA staff inquires via phone, email and in person
• Assist and fulfill requests from volunteer Chairpersons and EAA staff prior to and during AirVenture
• Embrace and support the EAA mission
• Perform safe practices in the workplace and aviation environment.
• All other duties as assigned

MINIMUM QUALIFICATIONS

• High school diploma or equivalent.
• Working knowledge of basic MS Office tools (Word, Excel, Outlook) Experience working with Excel or equivalent is preferred
• Professional attitude and the ability to work effectively in a team-oriented and fast-paced environment
• Ability to deal effectively, tactfully and pleasantly with members, volunteers and employees
• Ability to work a flexible schedule prior to and during AirVenture
• Occasional lifting of up to 50 lbs, standing, sitting, and bending for extended periods of time

PHYSICAL REQUIREMENTS

Typical office setting. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

EEO STATEMENT

EAA is an Equal Opportunity Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories provided by law will in no way affect the decision regarding an employment application.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.