IT Intern

Experimental Aircraft Association Inc; Oshkosh (WI); On-site; USD 17,000 - 28,000; Part time

Job summary

Experimental Aircraft Association Inc in Oshkosh, Wisconsin seeks a temporary IT helper to assist the Information Technology Department during EAA AirVenture Oshkosh. The role covers on-site PC delivery, setup, helpdesk support, and troubleshooting Wi‑Fi issues.

The ideal candidate has basic PC hardware/software knowledge, Windows familiarity, and a customer‑service mindset. Lifting up to 50 lbs and outdoor work in varying weather are required.

Qualifications

• Basic understanding of PC hardware and software.
• Basic knowledge of MS Windows systems.
• Helpdesk skills and end-user interaction experience.
• Valid driver’s license with good driving record.
• Customer service mindset and positive attitude.
• Ability to lift up to 50 pounds and work outdoors in varying weather.

Responsibilities

• Assist with site delivery, unloading, set-up and take-down of PC systems at convention grounds.
• Respond to helpdesk inquiries and assist users with computer and Wi‑Fi problems.
• Install, configure, or test software (e.g., admission system).
• Support EAA mission and maintain safe practices in aviation environment.
• Perform other duties as assigned.

Skills

PC hardware

MS Windows

Helpdesk skills

Valid driver’s license

Customer service

Outdoor environment flexibility

Education

Basic computer knowledge

Tools

Wi‑Fi setup

MS Office

Job description

Description

Provide assistance to the Information Technology Department in deploying, maintaining and tear down of IT operations during our annual convention EAA AirVenture Oshkosh.

ROLES AND RESPONSIBILITIES

• Assist with the site delivery, unloading, set-up and take-down of PC systems (e.g., monitor, mouse, keyboard, system, and other peripherals) throughout the convention grounds.
• Respond to helpdesk inquiries. It is essential to assist users with computer and Wi‑Fi problems when they contact our helpdesk.
• Install, configure, or test software (e.g., admission system).
• Embraces and supports the EAA mission and performs safe practices in the workplace and aviation environment.
• All other duties as assigned

MINIMUM QUALIFICATIONS

• Basic understanding of PC computer hardware / software.
• Basic knowledge of MS Windows related systems is required
• Helpdesk skills/working with end users
• Valid driver’s license and a good driving record are required.
• Positive attitude with a customer service focus.
• The ability to lift up to 50 pounds, bend, reach, squat and stand for long periods of time in order to lift/handle computers for delivery to/from specific sites.
• Work involves being in an outdoor environment in varying weather conditions.

PREFERRED QUALIFICATIONS

• Knowledge of MS Office software.
• Knowledge of Wi‑Fi and Wi‑Fi setup.

PHYSICAL REQUIREMENTS

Typical office setting. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Preparation for AirVenture or other events may require lifting up to 50 lbs occasionally, standing and walking for extended periods of time while bending, squatting, kneeling, twisting, and push and pull motions.

EEO STATEMENT

EAA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.