Convention Center Event Security Staff

ASM Global; Worcester (MA); On-site; USD 19,000 - 27,000; Full time

Job summary

Legends Global is seeking a security professional to manage crowd flow and safety at our Worcester venue. Responsibilities include bag checks, screenings, ushering, access control, and enforcing venue policies to protect guests and property.

The role requires a high school diploma or GED, English proficiency, and flexibility for daytime, evening, overnight, weekends and holidays. On-site hourly position with a pay rate of $16.80 per hour.

Qualifications

• High school diploma or GED required.
• Ability to work with minimal supervision.
• Strong customer service skills.
• Good written, verbal and interpersonal skills; ability to interact with all levels of staff including management.
• Professional presentation, appearance and work ethic.
• Ability to work flexible hours including daytime, evening, overnight, weekends and holidays.
• Must be able to speak, read and write English.
• Must be at least 18 years old.

Responsibilities

• Bag checking to ensure no contraband is permitted in the venue.
• Security screening via pat downs, the use of walk-through metal detectors or wand screening.
• Ensuring patrons entering the venue have a valid ID or ticket for gaining admittance.
• Ensuring patrons do not enter non-public areas.
• Directs and interacts with the public, fellow employees and management.
• Assist with seating and directions as required.
• Follows emergency protocols in the case of medical, fire, active shooter, evacuation or other emergency situations.
• Observe, detect, correct and report any unsafe conditions on the premises.
• Appropriately deal with customer complaints, patrons negatively impacting other attendees and/or patrons not conforming to venue policies.
• Works independently, and judges and assesses situations for immediate response within the guidelines of the facility.
• Provide for written witness report as required.

Skills

Minimal supervision

Customer service

Interpersonal skills

Professional appearance

Flexible hours

English language

18+ years old

Education

High school diploma or GED

Job description

This positionis responsible forcrowd management at the facility.This may include security screenings, ticket taking, ushering, access control, emergency response, ensuring the safety of guests, enforcing venue policies, ensuring the safety of 3rdparty property and other duties as assigned.

POSITION RESPONSIBILITIES:

• Bag checking to ensure no contraband ispermittedin the venue
• Security screening via pat downs, the use ofwalk-throughmetal detectors or wand screening
• Ensuring patrons entering the venue have a valid ID or ticket for gaining admittance
• Ensuring patrons do not enter non-public areas
• Directs and interacts with the public, fellowemployeesand management
• Assistwith seating and directions asrequired
• Follows emergency protocols in the case of medical, fire,activeshooter,evacuationor otheremergency situations
• Observe, detect,correctand report any unsafe conditions on thepremises
• Appropriately deal withcustomer complaints, patrons negativelyimpactingother attendeesand/orpatrons not conforming to venue policies
• Works independently, and judges and assesses situations for immediate responsewithin the guidelines of the facility
• Provide forwritten witnessreportasrequired

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION AND EXPERIENCE:

High school diploma orGEDrequired

SKILLS AND ABILITIES:

• Ability to work with minimal supervision
• Strong customer service skills
• Good written,verbaland interpersonal skills required; ability to interact with all levels of staff including management
• Professional presentation,appearanceand work ethic
• Ability to work flexible hours including daytime, evening, overnight, weekends and holidays, as needed
• Must be able to speak,readand write English
• Must be at least 18 years old

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position will require a large amount ofstanding,walking,climbing,andstooping.Position requires work in both indoor and outdoor settings. This position may be subjected to adverse conditions, including contact from hostile people.

HOURLY RATE: $16.80

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor